Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Weir

Baltimore,MD

Summary

Stellar Bartender/server passionate about serving in a warm, efficient, and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality, I can keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. Seeking a position where I can contribute to a dynamic team at a high-volume, fast-paced establishment. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

8
8
years of professional experience

Work History

Vehicle Acquisition Specialist

BMW
11.2022 - Current
  • Review vehicle condition reports.
  • Determine wholesale and retail prices.
  • Inspect and accept vehicles arriving onsite.
  • Create and execute reconditioning plan to prepare vehicle for sale.
  • Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales.
  • Driving incremental business through high-level of engagement with customers
  • Turn prospective Vehicle Procurement Customers over to 'elite' sales team for sale opportunity.
  • Work with management to identify current inventory needs.

Cashier & Customer Service

Wolo Food Truck & Catering
03.2020 - 01.2023
  • Served fresh, hot food with a smile in a timely manner
  • Communicated clearly and positively with co-worker and management
  • Served orders to customer at window
  • Quickly and efficiently processed payments and made accurate change
  • Carefully maintained sanitation, health, and safety standards in all work areas
  • Took initiative to find extra tasks when schedules duties were completed.

Bartender/Waitress

California Pizza Kitchen
08.2020 - 11.2022
  • Waited on multiple customers at the bar and throughout the bar area
  • Received beverage orders from wait staff and delivered beverages to guests
  • Maintained full knowledge of beverage lists and promotions
  • Enthusiastically and appealingly described food and drink specials to guests
  • Served each guest courteously, quickly, and efficiently
  • Processed order on a computerized Point of Sale System
  • Poured drinks using standard pour according to specifications
  • Verified guests in the bar were of legal age
  • Retrieved liquor, wine, and beer from various storage facilities.

Hostess/Bus Girl

Olive Garden
01.2017 - 01.2018
  • Monitored resources at all tables per shift, ensuring 100% of tables had menus, napkins, and tableware
  • Organized tableware inventory
  • Developed and editable seating chart
  • Answered phones to assist customers with their food order
  • Assisted waitstaff during peak hours by bussing tables, delivering food, and taking orders
  • Established professional rapport with customers
  • Processed cash and credit card payments
  • Resolved customer conflict
  • Cleaned and organized the waiting area 2-3 times per shift
  • Delegated waitstaff tasks to hostesses and hosts during peak rush hour.

Cashier/Cook

Burger King
01.2016 - 01.2017
  • Stocked and replenished merchandise according to store merchandising layouts
  • Cleaned and organized store to including checkout desk and displays.
  • Alerted customer to upcoming sales events and promotions
  • Welcomed customers.
  • Took customers' orders in a friendly and efficient manner.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Cleaned fryers, broilers, hot pans, as well as dirty utensils etc.
  • Cooked all food available.

Education

Some College (No Degree) -

Carroll Community College
Westminster, MD

Skills

  • MS Office 2010 (Word, Excel, Power Point, Outlook, Access)
  • Courteous demeanor
  • Exceptional Customer Service
  • Active listening skills
  • Strong organizational skills
  • Exceptional time management
  • Hardworking
  • Motivated
  • Verbal Communication
  • Cash Handling
  • Compassion
  • Conflict Resolution
  • Inventory Organization
  • Point of Sale (POS) system operation
  • Creative mixology
  • Attending to multiple customers
  • Responsible alcohol service

Timeline

Vehicle Acquisition Specialist

BMW
11.2022 - Current

Bartender/Waitress

California Pizza Kitchen
08.2020 - 11.2022

Cashier & Customer Service

Wolo Food Truck & Catering
03.2020 - 01.2023

Hostess/Bus Girl

Olive Garden
01.2017 - 01.2018

Cashier/Cook

Burger King
01.2016 - 01.2017

Some College (No Degree) -

Carroll Community College

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Kristen Weir