Kristen Williams
Jupiter
Summary
Office Manager with extensive experience in managing daily operations and enhancing efficiency through effective policy implementation. Proven ability to coordinate administrative activities and lead diverse teams. Achievements include streamlining organizational systems and excelling in high-pressure environments. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
38
38
years of professional experience
Work History
eBay Seller
Self Employed
Jupiter
06.2005 - Current
- Established online business from inception, securing capital and managing customer interactions.
- Researched and selected optimal keywords to enhance visibility of listings.
- Responded to customer inquiries promptly, resolving issues effectively.
- Crafted engaging product descriptions to increase buyer interest and clarity.
- Coordinated shipping processes by selecting suitable carriers and services.
- Developed promotional strategies to maximize sales during peak seasons and events.
Office Manager
Lidberg Land Surveying, Inc.
Jupiter
01.1994 - 01.2022
- Oversaw daily office operations while fostering strong client relationships since 1994.
- Collaborated with owner/president to accelerate company growth initiatives.
- Managed employee oversight, including training, supervision, and administration of file management.
- Streamlined work order processing and resolved issues through comprehensive research.
- Coordinated supply procurement, ensuring prompt repair and maintenance of equipment and vehicles.
- Developed client relationships essential to operational success of mid-size land surveying firm.
Bookkeeper
R.J. Gators
Jupiter
01.1990 - 01.1991
- In charge of daily bookkeeping duties involving server checkouts, counting money and making bank deposits.
Bookkeeper
Chelsea's Deli
Salem
01.1989 - 01.1990
- Accountable for daily bookkeeping duties involving counting money and making bank deposits.
Receptionist/Service Coordinator
United Underwriters Group Services, Inc.
Exeter
01.1988 - 01.1989
- Answering twelve incoming lines, check writing and bank statement reconciliation as a Receptionist until promoted to Service Coordinator where I was in control of reviewing health insurance applications for all requirements, submitting applications, status of applications and daily communication with insurance agents.
Education
Math, Word Processing, Introduction to Computers
Palm Beach Community College
Palm Beach Gardens, Florida01.1993
Secretarial/Word Processing Program -
N.H. Vocational Technical College
Stratham, New Hampshire06.1988
French, Politics and Society, Communication and Social Order, Freshman English
University of New Hampshire
Durham, New Hampshire01.1987
Bachelor of Science Degree - Organizational Management, Human Resources
Palm Beach Atlantic University
West Palm Beach, FloridaSkills
- Active Listening
- Problem solving
- Multitasking
- Self-motivation
- Administrative management
- Customer relationship management
- Conflict resolution
- Attention to detail
- Adaptability
- Detail orientation
Professional Organizations
Notary Public, State of Florida, 01/01/94, present
Timeline
eBay Seller
Self Employed
06.2005 - Current
Office Manager
Lidberg Land Surveying, Inc.
01.1994 - 01.2022
Bookkeeper
R.J. Gators
01.1990 - 01.1991
Bookkeeper
Chelsea's Deli
01.1989 - 01.1990
Receptionist/Service Coordinator
United Underwriters Group Services, Inc.
01.1988 - 01.1989
Math, Word Processing, Introduction to Computers
Palm Beach Community College
Secretarial/Word Processing Program -
N.H. Vocational Technical College
French, Politics and Society, Communication and Social Order, Freshman English
University of New Hampshire
Bachelor of Science Degree - Organizational Management, Human Resources
Palm Beach Atlantic University