Joanne Manfredi
Greenwood
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 6-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
39
39
years of professional experience
Work History
eBay Seller
Self-employeed
11.2017 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Created clear, precise and properly detailed product and service information on company website.
House Mother
Family Members
05.1987 - 06.2011
- Oversaw budget to manage expenditures and control costs.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Esthetician
Elizabeth Arden
02.2003 - 04.2005
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Business Owner
Shaw-Crete Incorperated
04.1985 - 06.2000
- Preformed plumbing task involved with installing and maintaining pools.
- Mangaged brick and mortar store that Shaw-Crete owned and opperated.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Education
High School Diploma -
Chariho High School
Wood River Junction, RI06.1972
Skills
- Financial Tracking
- Online Platforms
- Customer Loyalty
- Administrative Oversight
- Shipping and Receiving
- Customer Buying Habits
- Active Listening Skills
- Pricing Adjustment
- MS Office Proficiency
- Verbal Communication
- Refunds and Exchanges
- Telephone Reception
Timeline
eBay Seller
Self-employeed
11.2017 - Current
Esthetician
Elizabeth Arden
02.2003 - 04.2005
House Mother
Family Members
05.1987 - 06.2011
Business Owner
Shaw-Crete Incorperated
04.1985 - 06.2000
High School Diploma -
Chariho High School
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