Kristen E. Lorenz

• Providing advocacy for senior services and placement options for dementia care and continuum of care for in home services.

• Provide quidance to client caregivers for resources and solutions for senior living options, end of life care and community resources for their families who are facing challenges for related senior services.

• `Met with families and clients to establish their needs for private duty, non-medical in home care `Coordinated care plan with Nursing Director `Maintained relationships with community healthcare providers such as hospice, physicians, hospital case managers, Assisted Living and rehab facilities for referrals of clients needing private duty care.
• Increased agency staffing in Assisted Living communities by $4800 (140 billable hours/month) with average of 2-3 new monthly live-in clients/month

• Pioneered startup of a new hospice program in Burlington and Camden Counties to introduce services of end of life care `Responsible for generating referrals of patients and families from physicians, hospital case managers, Assisted Living and Skilled Nursing facilities and rehab centers
• Created service differentiators and programs to exceed competitive organizations in the arena of quality and family satisfaction and support throughout the grieving process
• Accomplishments ` Over 11 years established Acacia Hospice as a well-recognized provider of end of life care in the healthcare community `Developed a Bridge Program; We Honor Veterans Program; Community Resource Program; Music and Memory Program and community Health Fairs to provide education on end of life, as well as CEU programs for healthcare RN’s and Social Workers

• Generated referrals/admissions to Vitas home care program with continued growth based on goals
• Developed and strengthened loyal relationships with case managers, social workers and physicians
• Achieved success in penetrating important areas within hospitals such as ICU; CCU; PCU; ED; cardiac and oncology floors; cardio pulmonary dept.; hospitalists and intensivists
• Increased referral base by 80+ new referral sources including physicians, case managers, social workers
• Increased home care admissions by 180%
• Met and exceeded incentive goals; sometimes as much as 142%
• Maintained census at In Patient Unit between 85%-100%;

• Expanded teleradiology component of Excalibur Medical Imaging on a national level with hospitals, imaging centers and medical practice
• Promoted Excalibur’s presence through sponsorship and exhibits at national medical conferences
• Secured nine hospital contracts to exclusively provide teleradiology services, generating $600,000 + in revenue
• Recruited seven radiologists nationally to become independent contractors to increase teleradiology coverage

• Responsible for strategic development, marketing and contracting of comprehensive specialized disease management program to major HMO’s, PPO’s and all national healthcare providers
• Coordinated national clinical specialty consulting team

Established 26 new contracts utilizing this program

• Proactively developed, promoted and expanded radiology services to the medical and residential communities of Gloucester/Camden counties
• Increased referral base by 540 physicians
• Increased scan volume by 295%
• Increased capitation dollars by 275%
• Increased capitation physicians by 220%
• Obtained provider Status for most major HMO’s, PPO’s and managed care plans
• Increased net revenue by 150% ($1,170,345)
• Launched OPEN MRI and DEXA Scan modalities
• Performed comprehensive feasibility survey for Woodbury MRI center with successful grand opening

• Marketed high tech, multi-disciplinary home infusion and respiratory therapy services to physician specialists and hospital discharge planners
• Achieved strong name recognition for NMC in competitive Orange County territory with annual base infusion sales of $900K

• Marketed medical instrumentation for acute, chronic and post-surgical pain management and physical therapy to hospitals (ER, OR, orthopedic, physical medicine), HMO’s, pain clinics, physical therapy clinics, orthopedic and neurological surgeons, sports medicine clinics, rehab centers and emergency centers
• Pioneered virgin territory to annual sales of $350K
• Trained new representatives in existing territories
• Instrumental in restructuring entire corporate training program in 1987.

• Represented over 1800 manufacturers in the distribution of medical/surgical supplies and equipment to primary care practices and surgery centers and hospitals
• Successfully established General Medical as a major contender in the Riverside/Palm Springs territory, generating annual sales of $400K.

• Marketed highly competitive pharmaceutical lines to physicians, pharmacists, and key hospital personnel
• Established formulary status of these products at the institutional level and in the HMO setting
• Generated $25,000/month retail and hospital sales
• Increased market share 63% and dollar increase 48% in 1985
• Winner of 1985 Masters Tournament of Champions—one of western region’s 10 top reps in dollar and percent increase.