Kristen Kimberlee P. Miller
Hatley,WI
Summary
Highly reliable team member with a strong work ethic and a desire to exceed company expectations. Demonstrates quick and effective decision-making skills, continuously enhancing learning abilities. Maintains a focus on delivering excellent customer service throughout the sales experience. Known for effortlessly building productive working relationships. Thrives in fast-paced, deadline-driven environments, effectively managing goals and fostering team development. Experienced in operating and maintaining production line machinery with a keen eye for quality control and efficient workflow management. Knowledgeable in safety protocols and committed to teamwork to achieve consistent production goals.
Overview
11
11
years of professional experience
Work History
Production Line Operator
Wausau Supply Company
03.2021 - Current
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Adapted quickly to changes in production schedules, and ensuring all members are made aware of an changes to reduce confusion, down time and waste.
- Demonstrated adaptability in handling multiple tasks simultaneously, effectively managing workloads during peak production periods or workforce shortages.
- Unloaded and loaded items from conveyors, and machines.
- Ensured products met company standards through meticulous quality control inspections adhering to company standards, resulting in fewer returns or defects.
- Collaborated with other production workers and production lines to achieve smooth running of production and maximize production.
- Reduced waste in the production process by monitoring raw materials.
- Took on additional shifts to keep projects on schedule if needed.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems and resolved issues quickly to maintain productivity goals.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Met or exceeded daily production targets consistently through efficient task execution, communication and effective time management skills.
- Boosted team morale and collaboration with open communication, constructive feedback, and fostering a supportive work culture.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Contributed to continuous improvement initiatives by participating in process improvement projects aimed at increasing productivity and reducing waste.
- Documented all production-related activities and records, ensuring accurate data for reporting, inventory and analysis purposes.
- Followed safety procedures and guidelines to maintain safe working environments for all team members.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Packaged and labeled products using automated equipment.
Retail Sales Specialist
O'Reilly Auto Parts
04.2019 - 02.2021
- Worked with 15 off-site locations to find desired items for customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Greeted and engaged positively with each customer, providing professional and polite support for sales and service needs
- Reorganized overstock shelves to ensure plenty of space or new product to give the store a chance to grow
- Trained and coached team members for new store locations or new positions within their store
- Completed and filed all daily paperwork after any inventory discrepancies where fixed in the system
- Balanced cash register drawers, processed daily bank deposits and made change
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Coordinated closely with the management team, communicating feedback from customers to improve products and services.
- Boosted sales revenue through effective up-selling and cross-selling techniques.
Shift Manager
Pizza Ranch
08.2014 - 04.2019
- Positioned skilled staff in key areas throughout shift to optimize department productivity
- Managed schedules, accepted time off requests and found coverage for shifts
- Uphold company standards and compliance requirements for operations and cleanliness of all areas
- Reviewed employee performance every 3 months and delivered constructive feedback to improve weaknesses
- Trained newly hired top talent to fill key positions
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
Education
High School Diploma -
Pasco High School
Dade City, FL01-2014
Skills
- Management
- Recruiting and hiring
- Partner collaboration
- Staff oversight
- Merchandising
- Retail sales
- Documentation and record-keeping
- Teamwork
- Issue and conflict resolution
- Good communication
- Problem-solving abilities
- Employee training
- Computer skills
- Accurate cash handling
- Adaptability and flexibility
- Machine setup
- Waste reduction
- Workplace organization
- Safety compliance
- Manufacturing background
- Production background
- Equipment calibration
- Cycle counts
- Strong work ethic
Timeline
Production Line Operator
Wausau Supply Company
03.2021 - Current
Retail Sales Specialist
O'Reilly Auto Parts
04.2019 - 02.2021
Shift Manager
Pizza Ranch
08.2014 - 04.2019
High School Diploma -
Pasco High School
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