Kristi Borgert
Chief of Staff
Chester,VA
Summary
Experience Strategic Partner with expertise in process improvement, risk management, ethical leadership, and budget planning. Proven track record in driving strategic initiatives that enhance operational efficiency and team collaboration.
Overview
17
17
years of professional experience
5
5
Certification
Work History
Chief of Staff
Capital One
Richmond, VA
07.2016 - Current
- Led cross-functional initiatives to streamline operations and enhance team collaboration.
- Developed and implemented strategic plans aligned with organizational goals to drive business growth.
- Coordinated executive communications and presentations to ensure alignment on key projects and priorities.
- Facilitated strategic meetings, guiding discussions that resulted in actionable insights and solutions.
- Managed over 500 million dollar budget within a 2% variance, while identifying trends to inform strategic decision-making.
Sr. IT Project Manager
Federal Reserve Bank of Atlanta
Atlanta, GA
11.2015 - 07.2016
- Led cross-functional teams of over 20 engineers and project analyst to drive IT project delivery and enhance operational efficiency.
- Developed project plans and timelines, ensuring alignment with organizational goals and stakeholder expectations.
- Implemented risk management strategies, identifying and mitigating potential project risks proactively.
- Facilitated communication between technical teams and stakeholders to streamline project workflows and resolve issues.
- Monitored project budgets, tracking expenses and reallocating resources to optimize outcomes.
Scrum Master
Capital One
Richmond, VA
02.2014 - 11.2015
- Facilitated Agile ceremonies to enhance team collaboration and productivity.
- Coached cross-functional teams on Scrum principles and practices for continuous improvement.
- Implemented process improvements that increased team efficiency by 10% and project delivery to 99%.
- Collaborated with product owners to define clear user stories and acceptance criteria.
Technical Project Manager
Federal Reserve Information Technology
Richmond VA
07.2009 - 02.2014
- Led cross-functional teams to deliver complex IT projects on time and within budget.
- Implemented project management methodologies to enhance workflow efficiencies across various departments.
- Coordinated stakeholder communications to ensure alignment on project goals and deliverables.
- Developed comprehensive project plans, defining scope, timeline, and resource allocation strategies.
Education
Master of Science - Information Resource Management
Centeral Michigan University
Mount Pleasant, MIBachelor of Science - History
Chowan University
Murfreesboro, NCSkills
- Influencing skills
- Meeting facilitation
- Ethical leadership
- Workforce planning
- Diversity and inclusion
- Planning and prioritization
- Process improvement
- Staff management
- Goal setting
- Active listening
- Results orientation
- Budget planning
Certification
- Project Management Professional, PMI
- Agile Certified Practitioner, PMI
- Certified Scrum Master, Scrum Alliance
- Certified Product Owner, Scrum Alliance
- Sig Sigma Green Belt, Federal Reserve Atlanta
Timeline
Chief of Staff
Capital One
07.2016 - Current
Sr. IT Project Manager
Federal Reserve Bank of Atlanta
11.2015 - 07.2016
Scrum Master
Capital One
02.2014 - 11.2015
Technical Project Manager
Federal Reserve Information Technology
07.2009 - 02.2014
Master of Science - Information Resource Management
Centeral Michigan University
Bachelor of Science - History
Chowan University