KRISTI CHUDICEK
COCONUT CREEK
Summary
To obtain a position that will allow me to serve people and make a difference in my community while upholding the mission of an organization. I have extensive experience in providing exceptional customer service and am a team player that can get along with any personality. Time management and problem solving are my strengths, and my dependability and dedication to my organization are second to none.
Overview
19
19
years of professional experience
Work History
Assistant Teacher
The Randazzo School
Coconut Creek, FL
12.2024 - Current
- Assisted in developing and implementing lesson plans tailored to diverse learning styles.
- Supported classroom management, fostering a positive and engaging learning environment.
- Collaborated with lead teachers to enhance curriculum materials and educational resources.
- Evaluated student performance data to identify areas for improvement and adjust instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Table Games Dealer
Seminole Casino Coconut Creek
Coconut Creek, FL
03.2018 - 09.2024
- Responsible for delivering exceptional guest service and a fun environment while also dealing cards accurately and keeping accurate count of the chips.
Casino Service Representative
Seminole Casino Coconut Creek
Coconut Creek, FL
01.2016 - 03.2018
- Responsible for circulation throughout assigned casino areas and providing stellar guest service to slot guests with jackpot processing, slot machine maintenance, and general guest service
- Act as a resource of information of company promotions, marketing offers, and upcoming special events
- Maintained strict confidentiality of sensitive guest information such as social security numbers, identification numbers, phone numbers and e-mail addresses.
Administrative Assistant-Executive Office
Seminole Casino Coconut Creek
Coconut Creek, FL
01.2015 - 12.2015
- Processed invoices and cataloged orders, followed up with guests on orders and corrected any errors, answered phones and directed calls, filing, managed calendars and appointments for managers
- Codeveloped and assisted implementing on-the-job PBX training program including training new hires to answer and direct phone calls
- Trained new hires on casino operations to better know which department to route calls to
- Assisted player development management in calling high level guests for various reasons, including restaurant reservations, invited promotions, and marketing offers/giveaways
Player's Club Representative
Seminole Casino Coconut Creek
Coconut Creek, FL
03.2007 - 12.2015
- Exhibited exemplary customer service, creating a warm, welcoming environment for new and established guests
- Enrolled guests into the Wild Card Program entering their data into the database with accuracy and efficiency
- Used various casino computer programs to manage guest data, redeem free play offers and assisted in gift giveaways and casino promotions
Education
High School Diploma -
Coconut Creek H.S.
Coconut Creek, FL05-2000
Skills
- Skilled in active listening, showing empathy and can adapt my personality to fit the needs of the clientele
- Effective multitasking skills including answering phones, making appointments, handling face to face interactions, checking and responding to emails in a timely fashion, filing, data entry and many other administrative tasks
- Superior time management skills often exceeding deadlines and taking on additional tasks as needed
- Enjoy working as part of a team including assisting a diverse group of people Able to adjust my working style to maximize the effectiveness of my team
- Behavior management
- Oral communication
- Lesson planning
Timeline
Assistant Teacher
The Randazzo School
12.2024 - Current
Table Games Dealer
Seminole Casino Coconut Creek
03.2018 - 09.2024
Casino Service Representative
Seminole Casino Coconut Creek
01.2016 - 03.2018
Administrative Assistant-Executive Office
Seminole Casino Coconut Creek
01.2015 - 12.2015
Player's Club Representative
Seminole Casino Coconut Creek
03.2007 - 12.2015
High School Diploma -
Coconut Creek H.S.