Kristi Hibbitt
Reno,NV
Summary
Hard-working Human Resource Technician who is highly efficient in time-critical situations. Skillfully prioritizes and manages all aspects of the payroll process.
Overview
18
18
years of professional experience
Work History
Receptionist
Essentials Salon
Reno, NV
01.2008 - 01.2009
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Maintained a clean reception area, including lounge and associated areas.
- Maintained appointment books for staff
- Ordered retail products
Sales Associate
St. Mary's Center for Health and Fitness
Reno, NV
01.2009 - 07.2009
- Greeted customers
- Sold Fitness Products and Services
- Responsible for Cash Drawer and Balancing at the end of each shift
- Opening and closing procedures depending on what shift was worked
- Maintain gym memberships
Salon Coordinator
TresImage
Reno, NV
06.2009 - 06.2010
- Operated a cash register for cash, check and credit card transactions with high accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with salon policies.
- Answered customer telephone calls promptly and in an appropriate manner.
Receptionist
Salon Platinum
Reno, NV
01.2012 - 08.2012
- Answered customer telephone calls promptly and in an appropriate manner.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Used time efficiently when not serving customers, including folding towels and cleaning up salon.
- Welcomed customers into the store and helped them locate items.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Priced merchandise, stocked shelves and took inventory of supplies.
Lead Teller
Wells Fargo
Sparks, NV
10.2012 - 08.2013
- Maintained confidentiality of bank records and client information.
- Maintained friendly and professional customer interactions.
- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Assessed clients' financial situations to develop strategic financial planning solutions.
- Trained and directed new hires during department orientations.
- Helped customers with questions, problems and complaints in person and via telephone.
- Trained and served as a peer coach for new sales associates.
HR Technician
Washoe County School District
Reno, NV
09.2013 - Current
- Resolved employment-related disputes through proactive communication.
- Developed and facilitated all new-hire orientations.
- Conducted employment verifications and investigation
- Managed all aspects of leave administration, including employee notifications and vendor management, and disability programs
- Established and monitored employee pay scales.
- Audited workplace, employee and management policies and procedures.
Education
High School Diploma - undefined
Reno High School
2006
Associate of Arts - undefined
Truckee Meadows Community College
2013
Bachelor of Arts - undefined
Morrison University
Current
Skills
- Excellent communication skills
- Database management
- Human resource laws knowledge
- 70 WPM typing speed
- Customer service-oriented
- Advanced clerical knowledge
Timeline
HR Technician
Washoe County School District
09.2013 - Current
Lead Teller
Wells Fargo
10.2012 - 08.2013
Receptionist
Salon Platinum
01.2012 - 08.2012
Salon Coordinator
TresImage
06.2009 - 06.2010
Sales Associate
St. Mary's Center for Health and Fitness
01.2009 - 07.2009
Receptionist
Essentials Salon
01.2008 - 01.2009
High School Diploma - undefined
Reno High School
Associate of Arts - undefined
Truckee Meadows Community College
Bachelor of Arts - undefined
Morrison University