KRISTI IRENE KING
Stapleton,GA
Overview
23
23
years of professional experience
Work History
Scheduler/Business Office Associate
Medical Specialist, Inc
Waynesboro, GA
04.2024 - 05.2026
- Duties include- Answering incoming phone calls to schedule patients, assisting patients with refill requests, directing calls to the appropriate department, messaging appropriate providers with patient medication issues, questions and concerns, and other misc needs of patients and pharmacies.
- Working through lists to schedule pediatric health checks that are due and overdue.
- Verifying insurance eligibility and assisting the medical records department pull and file patient charts when needed.
Patient Access Registrar/Scheduler
Frederick Health Hospital
Frederick, MD
01.2017 - 07.2022
- As a Registrar- Ensuring accurate patient data was entered into the EMR with regards to correct patient, study to be done, and patient insurance, verifying insurance, checking and collecting copays for imaging and lab services.
- Some front desk duties with properly directing patients, checking them in, and answering phones.
- As a scheduler- answering a multi-line phone system.
- Properly verifying and identifying patients on the phone.
- Properly scheduling imaging services at our various locations, verifying insurance, verifying and naming faxes from central fax pdrive, and at times communicating with various providers to either schedule their patients or to verify correct imaging study is being scheduled for the patient.
Front Desk Receptionist
Elite Health Services
Sugar Land, TX
09.2014 - 12.2014
- Answering phones, scheduling patients, handling medical release of information, greeting patients, and assisting doctor offices with patient data
Assistant Manager
Famous Footwear
Silver Spring, MD
11.2015 - Current
- Supervise staff, ensure quality customer service and achievement of sales goals
- Manage deliveries and display; open and close the store, handle bank deposits
- Promote sales and specials
Cashier
Jiffy Lube
Rockville, MD
05.2009 - 10.2011
- Customer service, ensuring a clean and user-friendly environment
- Answer phones, cash out customers, and ensure overall satisfaction
Road Crew/DJ Assistant
MADJA, Inc. (Mid Atlantic Professional DJ Association)
Kensington, MD
09.2006 - 03.2009
- Setup and breakdown of DJ equipment for shows scheduled in a single day
- Responsible for time management, maintaining strict punctuality and order of scheduled events
- Assisting the main DJ in the performance of duties, ensuring good customer relations, song selections throughout the event
Data Entry/Data Collection
First Advantage
Rockville, MD
09.2005 - 09.2006
- Data entry and collecting missing chain of custody forms from clinics/labs to aid with drug tests
- Ensured HIPAA compliance, dealing with protected health and personal information
- Performed duties with high degree of proficiency, resulting in assignment to one of the companies’ major accounts, Coca-Cola
- Assisting employees collecting for Child Protective Service Agencies in Texas counties, managing account with the City of Houston Transportation System (HDOT)
Bartender/Supervisor
Lone Star Steakhouse
Gaithersburg, MD
09.2003 - 09.2004
- General customer service, food and beverage orders, maintaining environment
- Efficiency in the performance of duties and support to managerial staff
- Supervised servers, bartenders, and kitchen staff; opened and closed the restaurant, managed employees, and handled Bank Deposits
- Trained and evaluated new hires
Contract Staff
EDS
Rockville, MD
06.2003 - 08.2003
- Member of the Customer Service Call Center, assisting with client policies
- Assigned to answering calls, entering information into policy files, and researching existing policies
Websites
Timeline
Scheduler/Business Office Associate
Medical Specialist, Inc
04.2024 - 05.2026
Patient Access Registrar/Scheduler
Frederick Health Hospital
01.2017 - 07.2022
Assistant Manager
Famous Footwear
11.2015 - Current
Front Desk Receptionist
Elite Health Services
09.2014 - 12.2014
Cashier
Jiffy Lube
05.2009 - 10.2011
Road Crew/DJ Assistant
MADJA, Inc. (Mid Atlantic Professional DJ Association)
09.2006 - 03.2009
Data Entry/Data Collection
First Advantage
09.2005 - 09.2006
Bartender/Supervisor
Lone Star Steakhouse
09.2003 - 09.2004
Contract Staff
EDS
06.2003 - 08.2003