Kristi King
Allentown,PA
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
26
26
years of professional experience
Work History
Client Relations & Operations Coordinator
Dustin Weiss Photography
Allentown, PA
01.2016 - Current
- Managed day-to-day scheduling, ensuring seamless coordination of client appointments and photography sessions.
- Delivered exceptional customer service, acting as the primary point of contact for inquiries, bookings, and client concerns.
Case Manager
Abraxas Youth And Family Services
Allentown, PA
01.2011 - 01.2016
- Organized and led family meetings, establishing effective community service commitments for youth.
- Scheduled and facilitated family therapy sessions, improving communication and support systems.
- Facilitated weekly group sessions on life skills, enhancing participants' personal development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
Therapeutic Behavioral Specialist
KidsPeace Corporation
Allentown, PA
02.2006 - 01.2011
- Maintained client safety during crisis situations by utilizing deescalation techniques and adhering to established protocols.
- Contributed to a positive therapeutic environment by modeling appropriate behaviors for clients to emulate..
- Encouraged positive peer interactions among clients through structured group activities designed to foster social connections and cooperation.
- Provided crisis intervention services when needed, diffusing volatile situations, and maintaining a safe environment for all involved.
Case Manager
The Children's Home of Easton
Easton, PA
05.2000 - 12.2004
- Led a team in developing comprehensive treatment plans for troubled youth, providing both individual and group counseling.
- Contributed to team discussions and case conferences, actively sharing insights and expertise with colleagues to optimize client support strategies..
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Research Assistant
Syracuse Univiersity
Syracuse, NY
01.1999 - 05.1999
- Conducted interviews and observations to support research on children's cognitive and social development.
- Maintained meticulous records to ensure quality control.
Education
Graduate Certificate in Social Health - Social Health
Macquarie University
Sydney, AU05-2006
Bachelor of Science - Child And Family Studies
Syracuse University
Syracuse, NY05-2000
Timeline
Client Relations & Operations Coordinator
Dustin Weiss Photography
01.2016 - Current
Case Manager
Abraxas Youth And Family Services
01.2011 - 01.2016
Therapeutic Behavioral Specialist
KidsPeace Corporation
02.2006 - 01.2011
Case Manager
The Children's Home of Easton
05.2000 - 12.2004
Research Assistant
Syracuse Univiersity
01.1999 - 05.1999
Graduate Certificate in Social Health - Social Health
Macquarie University
Bachelor of Science - Child And Family Studies
Syracuse University
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