Kristi Martinez
Modesto,CA
Summary
Offering friendly demeanor and willingness to learn and excel in customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in an office / customer service position.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Elementary School Health Clerk
Stanislaus Union School District
11.2021 - Current
- Assisted school LVN with student care, ensuring proper documentation and communication between departments.
- Entered data and verified completeness and accuracy.
- Enhanced office organization by maintaining accurate records of students information and immunization appointments.
- Aided school LVN with routine tasks such as taking vitals or updating charts, allowing them to focus on more complex responsibilities.
Customer Service
Country Shelf Floral and Gifts
02.2003 - Current
- Provided excellent phone skills
- Maintained customer service with timely deliveries and professional communication.
- Trained newly hired employees on routine tasks and customer service.
- Maintained longevity of floral arrangements, plants and planter gardens.
- Maintained cleanliness inside and outside of shop.
Remote Data Entry
ABBY USA SoftWare House
08.2017 - 06.2020
- Maintained confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Performed yearly HIPPA testing and clearance for medical documentation.
Education
No Degree - Business
Allan Hancock College
Santa Maria, CA06-2026
Certified California Medical Assistant - Medical Assistant
Institute of Technology
Modesto, CA06-2010
Skills
- Teamwork orientation
- Customer service leadership
- Cash handling
- Adaptability and flexibility
- Self motivation
- Data entry
- Computer proficiency
- Reliability
- Payment scheduling and collection
Certification
CPR / BLS Certified
Timeline
Elementary School Health Clerk
Stanislaus Union School District
11.2021 - Current
Remote Data Entry
ABBY USA SoftWare House
08.2017 - 06.2020
Customer Service
Country Shelf Floral and Gifts
02.2003 - Current
No Degree - Business
Allan Hancock College
Certified California Medical Assistant - Medical Assistant
Institute of Technology
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