Kristi McClellan
Herriman,UT
Summary
Dynamic Correctional Lieutenant with the State of Utah, recognized for enhancing inmate behavior through structured routines and effective conflict management. Proven expertise in incident investigation and crisis management, fostering a safe environment while mentoring staff. Committed to professional ethics and continuous improvement, ensuring operational excellence and team collaboration.
Overview
25
25
years of professional experience
Work History
Correctional Lieutenant
State of Utah
Utah
05.2000 - 01.2025
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Collaborated with multidisciplinary teams to address inmate needs, promoting rehabilitation efforts and reducing recidivism rates.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Improved inmate behavior by implementing structured routines and clear expectations.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
Education
Associate Of Applied Science - Elementary Education
Snow College
Ephraim, UT06.1995
Skills
- Mental health awareness
- Incident investigation
- Security protocols
- De-escalation techniques
- Crisis management
- Staff scheduling
- Facility maintenance
- Employee coaching
- Safety-oriented
- Counseling techniques
- Inventory counting
- Staff supervision
- Conflict management
- Detail management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Professional ethics
- Self motivation
- Interpersonal skills
- Professionalism
- Interpersonal communication
- Staff training
Timeline
Correctional Lieutenant
State of Utah
05.2000 - 01.2025
Associate Of Applied Science - Elementary Education
Snow College