Kristi Nizich
Morriston,FL
Summary
High-performing professional with 15+ years of experience in multi-unit management and operational oversight. Proven expertise in maintaining high-level accuracy across complex financial and administrative systems while communicating effectively under pressure. Skilled in resolving urgent operational issues and maintaining a disciplined adherence to protocols in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Administration Specialist III
University of Florida, College of Medicine
Gainesville, FL
11.2025 - Current
- Serve as the College of Medicine authority for payroll distributions and time/labor approvals for 200+ employees.
- Direct preliminary and final payroll audits to resolve discrepancies in earnings codes and labor distributions.
- Enhanced college-wide efficiency by authoring and implementing Standard Operating Procedures and resolving high-level business inquiries via Salesforce.
- Ensure 100% compliance with HIPAA and FERPA regulations as the Departmental Security Administrator.
- Act as the primary liaison between the College of Medicine and Central University offices to support university-wide objectives.
- Facilitate the Executive Recruitment Committee and oversee the COM Volunteer Program.
Accounting Specialist
University of Florida, College of Medicine
Gainesville, FL
02.2025 - 11.2025
- Achieved career progression within 10 months based on exceptional technical accuracy and financial oversight.
- Managed core accounts payable functions, processing high-volume data entry for patient and insurance refunds to ensure timely reimbursements.
- Coordinated complex invoice workflows and daily bank processing through PN3, enhancing operational efficiency.
- Audited financial data to ensure all requests adhered to University, state, and federal requirements.
Center Manager
European Wax Center
Gainesville, FL
02.2024 - 02.2025
- Ranked as the #1 performing center in Florida, driving 30% year-over-year sales growth.
- Recruited and mentored team of 15+ associates, resulting in industry-leading retention rates.
- Directed daily operations, streamlining payroll and budgeting to enhance cost-efficiency and support lean management.
Personal Trainer/Group Fitness Instructor
Orangetheory Fitness
Gaithersburg, MD
02.2021 - 02.2024
- Led high-intensity group sessions for up to 36 participants, ensuring safety and adapting exercises to meet individual needs.
- Achieved 90% class utilization rate and converted 85% of attendees to memberships by fostering an engaging environment.
- Adapted communication strategies for clients with diverse needs through effective use of technology and visual cues.
Administrative Operations Manager
European Wax Center
Frederick , MD
05.2018 - 02.2024
- Oversaw daily operations, P&L analysis, and payroll processing to enhance regional profitability.
- Collaborated on annual budgets and monthly financial audits to maintain fiscal health.
- Executed comprehensive HR functions, including full-cycle recruiting and performance management.
- Managed executive-level administrative functions and sensitive communications for franchise owner, ensuring effective information flow.
Multi-Unit Manager
Massage Envy
, MD & NY
04.2010 - 09.2023
- Directed multi-site operations across high-volume territories, managing teams of 60+ employees to enhance operational effectiveness.
- Engineered a 30-40% increase in membership sales and nearly doubled monthly revenue (from $40K to $75K+).
- Implemented cost-control measures and inventory strategies that drove profitability.
- Maintained top-tier NPS while reducing turnover through professional development and feedback.
- Standardized administrative excellence across locations, ensuring 100% compliance in payroll and regulatory policy.
Education
Associate of Arts - Criminal Justice (Honors)
Montgomery College
Germantown, MDCertification
- CPR & First Aid - American Red Cross
- Notary Public - State of Florida
- Licensed Esthetician, Florida & Maryland
- Personal Trainer, National Academy of Sports Medicine
- Nutrition Coach, National Academy of Sports Medicine
Systems
Microsoft Office Suite, Google Workspace, Dynamics, PN3, Salesforce, Peoplesoft, Basecamp, Zenoti, Meevo, Millennium, ADP, Paychex, ZenDesk, QuickBooks, Trello, Square
Timeline
Business Administration Specialist III
University of Florida, College of Medicine
11.2025 - Current
Accounting Specialist
University of Florida, College of Medicine
02.2025 - 11.2025
Center Manager
European Wax Center
02.2024 - 02.2025
Personal Trainer/Group Fitness Instructor
Orangetheory Fitness
02.2021 - 02.2024
Administrative Operations Manager
European Wax Center
05.2018 - 02.2024
Multi-Unit Manager
Massage Envy
04.2010 - 09.2023
Associate of Arts - Criminal Justice (Honors)
Montgomery College