Kristi Oberting
Indianapolis,IN
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
8
8
years of professional experience
Work History
Prior Authorization & Scheduling Coordination Specialist
INDIANA NEUROLOGY AND PAIN CENTER
08.2023 - 10.2025
- Review prior authorization spreadsheet by cross-checking pending PAs confirm approval statuses and update the schedule with authorization status.
- Communicate with providers to ensure necessary documentation is available for appeals or Peer-to-Peer coordination. Submit appeals as needed for PA denials.
- Verify insurance eligibility using appropriate payer portals before submission of prior authorization.
- Speak directly with patients to explain billing-related concerns and route escalations to the billing team.
PATIENT SERVICE REPRESENTATIVE
Medix
02.2023 - 06.2023
- Review of Physician orders to schedule follow up appointments with labs and other medical offices.
- Completed forms for handicap weavers ensuring all documentation is accurate and complete.
- Generated referral information using the EMR system.
PATIENT ACCESS REPRESENTATIVE
Community Healthnetwork
04.2022 - 12.2022
- Trained in Epic EMR system
- Eligibility verification using appropriate payer portals and submission of prior authorizations for imaging and hospital testing.
- Answered phones to schedule patients for Imaging and testing appointments. Utilized One Note for information about scheduling specific testing needs.
Prior Authorization Coordinator
INDIANA POLYCLINIC
02.2018 - 04.2022
- Submitted medication prior authorizations to insurance companies via Covermymeds.com
- Communicate with providers to ensure necessary documentation is available for appeals or Peer-to-Peer coordination. Submit appeals as needed for PA denials.
- Maintained sample closet by keeping it organized in alphabetical order and dispose of any expired medication.
- Collect swab samples from patients for Genetic Testing (P450 Medication), enter patient demographic and payment into lab portal, and send out samples. Ensure test results we uploaded to chart for follow up appointments.
Education
MEDICAL ASSISTANT -
Kaplan College Southeast
04.2010
Skills
- Excell
- Basic medical terminology
- Electronic records management
- Insurance authorization
- Understanding of insurance details
- Google Teams
- Basic computer skills
- Benefit Coverage
- Team Leadership and Training
- Medical terminology
- Effective communication skills
- Physician order verification
Timeline
Prior Authorization & Scheduling Coordination Specialist
INDIANA NEUROLOGY AND PAIN CENTER
08.2023 - 10.2025
PATIENT SERVICE REPRESENTATIVE
Medix
02.2023 - 06.2023
PATIENT ACCESS REPRESENTATIVE
Community Healthnetwork
04.2022 - 12.2022
Prior Authorization Coordinator
INDIANA POLYCLINIC
02.2018 - 04.2022
MEDICAL ASSISTANT -
Kaplan College Southeast