KRISTI OLSEN
Summary
Dynamic, self-motivated professional with 19 years of extensive experience in the massage and spa industry, consistently delivering five-star service to guests. Proven ability to thrive in fast-paced environments while maintaining a strong focus on client satisfaction. Known for exceptional organizational and time management skills, fostering a collaborative atmosphere that enhances the experience for both clients and coworkers. Adaptable to various settings, ensuring a pleasant and productive environment for all team members.
Overview
19
19
years of professional experience
Work History
Massage Therapist
The Edge Spa at The Lodge at Blue Sky
Wanship, Utah
09.2020 - Current
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, injury and trigger point.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Fostered tranquil and healing environment, setting stage for effective therapy sessions.
Massage Therapist
The Spa at Stein Eriksen Lodge
Deer Valley, Utah
11.2009 - 07.2020
- Part of team that earned Forbes five-star rating and continued to maintain it.
- Customize and perform massage and various body treatments.
- Maintained a strong work ethic.
Massage Therapist
Serenity Spa
Park City, Utah
11.2008 - 05.2010
- Promoted to first in seniority in four months.
- Top seller in retail sales.
- Most requested therapist.
Massage Therapist
Optimal Wellness Center
Midvale, Utah
04.2008 - 09.2009
- Perform massage on patients.
- Set up patients on various machines/treatments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Massage Therapist
Knead a Massage
Park City, Utah
11.2006 - 11.2008
- Served as a friendly, hardworking, and punctual employee.
- Consistently had requests/returning guests.
- Worked between locations as needed.
Education
Utah College of Massage Therapy
10.2006
Certificate - Integrative Psychedelic Studies
Psychedelics Today
Breckenridge, CO09-2025
Skills
- Deep tissue massage
- Trigger Point
- Body treatments
- Professionalism and ethics
- Wellness routines
Timeline
Massage Therapist
The Edge Spa at The Lodge at Blue Sky
09.2020 - Current
Massage Therapist
The Spa at Stein Eriksen Lodge
11.2009 - 07.2020
Massage Therapist
Serenity Spa
11.2008 - 05.2010
Massage Therapist
Optimal Wellness Center
04.2008 - 09.2009
Massage Therapist
Knead a Massage
11.2006 - 11.2008
Utah College of Massage Therapy
Certificate - Integrative Psychedelic Studies
Psychedelics Today