Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
AccountManager

KRISTINE PELTIER

JUSTIN,TX

Summary

Motivated Tax Preparer with 30 years of experience running operations and building clientele for H&R Block. Expert in preparation of state and federal tax returns for individuals, non-profit organizations, corporations and partnerships. Client-oriented with dedication to uncovering unclaimed deductions and maximizing tax refunds. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.

Overview

30
30
years of professional experience
3
3
Certification

Work History

Franchise Associate

H&R Block
Seaside, OR
01.1993 - 03.2022
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Trained and motivated employees to perform daily business functions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided outstanding coaching to employees to boost productivity.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Optimized team hiring, training and performance.

Oregon Licensed Tax Consultant

H&R Block
Seaside, OR
01.1993 - 03.2022
  • Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
  • Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
  • Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
  • Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Facilitated communication between clients and tax authorities.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns.
  • Oversaw team of 26 tax professionals handling up to 12,000 clients per year.

Education

Associate of Applied Science - Accounting And Business Management

Enterprise State Community College
Enterprise, AL

Associate of Applied Science - Accounting And Business Management

Clark College
Vancouver, WA

Skills

  • Mathematical Calculation and Reasoning
  • Business Leadership
  • Department Oversight
  • Human Resources Oversight
  • Problem Anticipation and Resolution
  • Customer Service Management
  • Training Management
  • Staff Scheduling
  • Customer Relations
  • POS Terminal Operations
  • Desktops, Laptops and Mobile Devices
  • Multitasking and Prioritization

Affiliations

  • Lions Club
  • Oregon Society of Tax Consultants

Certification

  • Licensed Tax Consultant - Oregon
  • Small Business Certified- H&R Block
  • H&R Block Certifications: Military, Small Business, Investments, Retirement, Farms, Gig Workers
  • H&R Block -Work from Anywhere

Timeline

Franchise Associate

H&R Block
01.1993 - 03.2022

Oregon Licensed Tax Consultant

H&R Block
01.1993 - 03.2022

Associate of Applied Science - Accounting And Business Management

Enterprise State Community College

Associate of Applied Science - Accounting And Business Management

Clark College
KRISTINE PELTIER