Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Post

Pueblo West,CO

Summary

Dynamic professional with a proven track record at Small World Pediatrics, excelling in customer service and appointment scheduling. Recognized for enhancing client relations through effective communication and problem-solving skills. Adept at multitasking and maintaining organized systems, ensuring operational efficiency and a welcoming environment for patients and families.

Overview

2027
2027
years of professional experience

Work History

Front Receptionist and Billing

Small World Pediatrics
01.2014 - Current
  • Greeted and assisted patients and families, ensuring a welcoming environment.
  • Managed appointment scheduling, optimizing daily workflow for efficiency.
  • Handled patient inquiries via phone and in-person, providing accurate information.
  • Maintained organized patient records and filing systems for easy access.
  • Managed high call volumes with professionalism, resulting in improved client relations.
  • Submitted all patient insurance audits with billing procedure codes to its accuracy.

Dance Teacher

Second Street Dance Company
2014 - 05.2022

Contemporary and Jazz dance teacher. Assistant director and choreographer for the competition teams.

Taught dancers dance education, technique skills, performance skills, costume design and staging rehearsals.

Supervisor

Starbucks
06.2003 - 02.2012
  • Supervised daily operations to ensure efficient workflow and exceptional customer service.
  • Trained and mentored team members on company policies and procedures.
  • Implemented inventory management strategies to reduce waste and optimize stock levels.
  • Analyzed performance metrics to drive operational efficiency and boost team productivity.
  • Managed cash transactions and ensured timely deposits to maintain financial accuracy.

Education

Bachelor of Arts - Mass Communications Advertising

Colorado State University Pueblo
Pueblo, CO

Skills

Maintaining cleanliness

Work prioritization

Appointment scheduling

Initiative-taking

Customer service

Problem-solving skills

Time management

Multitasking and organization

Verbal and written communication

Team collaboration

Cash handling

Office administration

Timeline

Front Receptionist and Billing

Small World Pediatrics
01.2014 - Current

Supervisor

Starbucks
06.2003 - 02.2012

Dance Teacher

Second Street Dance Company
2014 - 05.2022

Bachelor of Arts - Mass Communications Advertising

Colorado State University Pueblo
Kristi Post