Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Post

Pueblo West,CO

Summary

Dynamic professional with a proven track record at Small World Pediatrics, excelling in customer service and appointment scheduling. Recognized for enhancing client relations through effective communication and problem-solving skills. Adept at multitasking and maintaining organized systems, ensuring operational efficiency and a welcoming environment for patients and families.

Overview

2027
2027
years of professional experience

Work History

Front Receptionist and Billing

Small World Pediatrics
Pueblo West, CO
01.2014 - Current
  • Greeted and assisted patients and families, ensuring a welcoming environment.
  • Managed appointment scheduling, optimizing daily workflow for efficiency.
  • Handled patient inquiries via phone and in-person, providing accurate information.
  • Maintained organized patient records and filing systems for easy access.
  • Managed high call volumes with professionalism, resulting in improved client relations.
  • Submitted all patient insurance audits with billing procedure codes to its accuracy.

Dance Teacher

Second Street Dance Company
Pueblo, CO
2014 - 05.2022

Contemporary and Jazz dance teacher. Assistant director and choreographer for the competition teams.

Taught dancers dance education, technique skills, performance skills, costume design and staging rehearsals.

Supervisor

Starbucks
Pueblo, CO
06.2003 - 02.2012
  • Supervised daily operations to ensure efficient workflow and exceptional customer service.
  • Trained and mentored team members on company policies and procedures.
  • Implemented inventory management strategies to reduce waste and optimize stock levels.
  • Analyzed performance metrics to drive operational efficiency and boost team productivity.
  • Managed cash transactions and ensured timely deposits to maintain financial accuracy.

Education

Bachelor of Arts - Mass Communications Advertising

Colorado State University Pueblo
Pueblo, CO

Skills

Maintaining cleanliness

Work prioritization

Appointment scheduling

Initiative-taking

Customer service

Problem-solving skills

Time management

Multitasking and organization

Verbal and written communication

Team collaboration

Cash handling

Office administration

Timeline

Front Receptionist and Billing

Small World Pediatrics
01.2014 - Current

Supervisor

Starbucks
06.2003 - 02.2012

Dance Teacher

Second Street Dance Company
2014 - 05.2022

Bachelor of Arts - Mass Communications Advertising

Colorado State University Pueblo
Kristi Post