Kristi Robinson
Westcliffe,CO
Summary
Professional Loan Processor offering expertise on all loan types and established lending guidelines. Superior communication, customer service and problem solving skills. Offering 20 plus years experience of successful loan and mortgage processing.
Overview
20
20
years of professional experience
Work History
SR Loan Processor -Team Lead
Cherry Creek Mortgage
Colleyville, TX
10.2018 - 08.2022
- Evaluated approvals against established bank and government lending standards.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Coordinated closing process with attorneys, title companies and government clerks.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Provided leadership to a team of processors
SR Loan Processor
Supreme Lending
Keller, TX
05.2014 - 10.2018
- Evaluated approvals against established bank and government lending standards.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Coordinated closing process with attorneys, title companies and government clerks.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
Office Manager/SR Loan Processor
Weststar Mortgage
Grapevine, TX
05.2010 - 05.2014
- Evaluated approvals against established bank and government lending standards.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Completed Monthly payroll Expenses
- Set up the hiring/interview process for our individual branch
- Coordinated closing process with attorneys, title companies
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Title Escrow Assistant
Old Republic Title
Colleyville, TX
02.2007 - 05.2010
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Checked signatures and legal descriptions for accuracy and integrity.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
REO Marketing Rep/Processor
Nationstar Mortgage
Lewisville, TX
04.2002 - 02.2007
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Distributed advertising and marketing collateral to store locations.
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
- Marketed properties for sale
- Maintained Foreclosure portfolio
Education
High School Diploma -
Grapevine High School
Grapevine, TXSkills
- Dedicated Work Ethic
- Presents Leadership skills
- File Management
- Customer Service
- Team Building and Collaboration
- Microsoft Excel
- Attention to Detail
- Government-VA, USDA, BOND
- Jumbo and Conventional
- Manufactured Housing
- Borrower Correspondence
- Income Evaluation
- Creditworthiness Determination
- Employment Verification
- File Organization
Timeline
SR Loan Processor -Team Lead
Cherry Creek Mortgage
10.2018 - 08.2022
SR Loan Processor
Supreme Lending
05.2014 - 10.2018
Office Manager/SR Loan Processor
Weststar Mortgage
05.2010 - 05.2014
Title Escrow Assistant
Old Republic Title
02.2007 - 05.2010
REO Marketing Rep/Processor
Nationstar Mortgage
04.2002 - 02.2007
High School Diploma -
Grapevine High School
Similar Profiles
Shelley BernaShelley Berna
Operations Manager at Cherry Creek Mortgage a Division of Guild MortgageOperations Manager at Cherry Creek Mortgage a Division of Guild Mortgage
JULIE ANN DAVISJULIE ANN DAVIS
Regional Underwriting Manager at Cherry Creek Mortgage/division of Guild MortgageRegional Underwriting Manager at Cherry Creek Mortgage/division of Guild Mortgage
Matthew HiblerMatthew Hibler
Managing Director & Senior Loan Officer at Cherry Creek Mortgage, A Division Of GuildManaging Director & Senior Loan Officer at Cherry Creek Mortgage, A Division Of Guild
Rebecca R MorenoRebecca R Moreno
Branch Manager at Cherry Creek Mortgage CoBranch Manager at Cherry Creek Mortgage Co
Travis RoundtreeTravis Roundtree
Founder & IoT Solutions Architect at ChirpDatFounder & IoT Solutions Architect at ChirpDat