Hi, I’m
Ann Cline
Golden,CO
"Success doesn't come to you, you go to it."
Marva Collins
Summary
Seasoned Loan Processor focused on improving the bank's loan program through skilled and efficient service to customers according to program parameters. Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes. Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
11
years of professional experience
Work History
Fairway Independent Mortgage
Sr. Loan Processor
03.2017 - 10.2022
Job overview
- Managed over 50 loans in my pipeline maintaining closing and document expiration guidelines.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
FirstCal Mortgage Corporation
Mortgage Loan Processor
05.2011 - 02.2017
Job overview
- Handled any conditions sent from underwriting departments.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Coordinated closing process with attorneys, title companies, and government clerks.
Education
University of Northern ColoradoGreeley, CO
No Degree from General Studies
Doane CollegeCrete, NE
No Degree from General Studies
Skills
- Document and File Management
- Risk Management
- Interpersonal Communication
- Regulatory Compliance
- Teamwork and Collaboration
- Attention to Detail
- Dedicated Work Ethic
- Mortgage Loan Software
- Verbal and Written Communication
- Time Management
- Problem Solving
- Information Verification
Additional Information
- My employment history dates back to high school but my career has been in mortgage loan processing, 20 plus years. I have included my job with Edward Jones to show that I have a drive to learn and to work hard.
Availability
See my work availability
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Available
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Timeline
Sr. Loan Processor
Fairway Independent Mortgage
03.2017 - 10.2022
Mortgage Loan Processor
FirstCal Mortgage Corporation
05.2011 - 02.2017
University of Northern Colorado
No Degree from General Studies
Doane College
No Degree from General Studies