Kristi Spann
Iredell Statesville School System
Cleveland,NC
1
Certification
20
years of professional experience
Dedicated Cafeteria Manager with expertise in customer service, quality control, and staff training, committed to enhancing operational efficiency and fostering a positive experience.
Professional with strong background in food service management, excelling in overseeing daily operations and ensuring high standards of cleanliness and food safety. Proven ability to lead and motivate teams, adapting to changing needs and consistently achieving operational goals. Expertise in inventory management, customer service, and staff training, combined with focus on collaboration and delivering results. Reliable and resourceful, ready to enhance cafeteria efficiency and customer satisfaction.
Work History
Elementary School Cafeteria Manager
9 Years 9 Months- Managed daily cafeteria operations, ensuring compliance with food safety regulations and nutritional standards.
- Serve over 300 breakfast and 550 lunches daily.
- Supervised summer feeding program feeding over 1000 families, camps, and onsite programs weekly.
- Supervised staff performance, providing training and support to enhance service quality and efficiency.
- Coordinated procurement of supplies, maintaining inventory levels to prevent shortages or waste.
- Collaborated with school administration to organize special events, enhancing community engagement through food services.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Maintained detailed records of sales, inventory, and employee performance, using data to make informed decisions about future operations.
Certified Nursing Assistant
2 Years 10 Months- Provided compassionate care to patients, assisting with daily activities and personal hygiene needs.
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted in implementing care plans, ensuring adherence to health protocols and standards.
- Trained new staff on best practices for patient care and safety procedures.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported needs of 12+ residents under long-term care.
CNA
2 Years 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma
Skills
Serve Safe Certified
Exp. 2027
Food preparation
Cash handling
Professional appearance
Customer service
Team collaboration
Order accuracy
Supply restocking
Quality control
Point of sale operation
Allergy awareness
Order management
Certification
Serve Safe Certified. Exp 2027
Timeline
Elementary School Cafeteria Manager
Iredell Statesville School System
11.2016 - CurrentRead More
Certified Nursing Assistant
Lake Norman Regional Medical Center
07.2008 - 05.2011Read More
CNA
Churchill Senior Living
06.2006 - 07.2008Read More
South Iredell High School
High School Diploma
Read More