Kristi Starratt
Jacksonville Beach
Summary
Highly accomplished and results-driven Risk Management Professional with extensive experience in the banking industry being adept at navigating complex organizational structures, influencing stakeholders, performing risk analyses, developing risk mitigation strategies, providing governance and issue remediation oversight.
Overview
26
26
years of professional experience
Work History
Operational Risk Officer, VP
Citibank, N.A.
02.2016 - Current
- Organize and lead comprehensive Lessons Learned assessments of critical internal and industry events impacting the consumer businesses, to identify unmitigated risks and control gaps and enhancement opportunities to prevent recurrence by serving as project manager for the working group, negotiating corrective actions with cross-functional and governance stakeholders, and developing an executive level report summarizing the review results.
- Responsible for conducting a quarterly thematic analysis of LL reviews to identify themes requiring further research and analysis.
- Analyze all LL events assessed across the bank for application to the businesses to determine mitigation of related risks and appropriate corrective actions if warranted.
Risk Manager, VP
Citibank, N.A.
01.2016 - Current
- Served as approver for regulatory and internal audit issue remediation closures in consumer businesses to ensure all risks were mitigated, control adequacy and sustainability of issue resolution.
- Supported regulatory examinations by leading pre-exam projects to enhance preparedness and mitigate potential findings.
Risk Manager, VP
JPMorgan Chase
06.2013 - 01.2016
- Served as liaison to Corporate Model Risk and Development, and Fair Lending, acting as model policy governance for Mortgage Banking.
- Managed and facilitated formal Model Governance Committee ensuring business unit compliance with all regulatory and policy requirements including controls, monitoring and reporting.
- Developed and implemented strategic solutions to ensure compliance with evolving regulatory requirements.
Senior Compliance Officer, AVP
JPMorgan Chase
10.2010 - 06.2013
- Represented Operational Risk on high-profile regulatory projects, including OCC and DOJ initiatives, by managing responses to regulatory deliverables stemming from economic downturns.
- Conducted detailed risk analyses on regulatory, compliance, and litigation issues identified by corporate counsel, recommending effective mitigation strategies.
Compliance Officer I and II
JPMorgan Chase
07.2000 - 09.2010
- Served as a Compliance representative for enterprise-wide implementation projects, developing compliance controls and monitoring adherence to new regulations.
- Conducted business reviews and testing of processes for federal and state regulatory compliance, including annual risk assessments and identification of applicable regulations for Mortgage operations.
Education
Compliance Management -
American Bankers Association
Emory Riddle
Paralegal studies -
Florida State College of Jacksonville
Skills
- Operational Risk Analysis
- Regulatory Compliance
- Project Management
- Cross-Business Collaboration
- Large Organization Navigation
- Control Development & Oversight
- Policy Adherence
- Incident and issue management
- Exam Management & Response
- Liaise and Influence Stakeholders
References
Available upon request
Key Capabilities
- Operational Risk Analysis
- Regulatory Compliance
- Project Management
- Cross-Business Collaboration
- Large Organization Navigation
- Control Development & Oversight
- Policy Adherence
- Incident and issue management
- Exam Management & Response
- Liaise and Influence Stakeholders
Timeline
Operational Risk Officer, VP
Citibank, N.A.
02.2016 - Current
Risk Manager, VP
Citibank, N.A.
01.2016 - Current
Risk Manager, VP
JPMorgan Chase
06.2013 - 01.2016
Senior Compliance Officer, AVP
JPMorgan Chase
10.2010 - 06.2013
Compliance Officer I and II
JPMorgan Chase
07.2000 - 09.2010
Compliance Management -
American Bankers Association
Emory Riddle
Paralegal studies -
Florida State College of Jacksonville