"Compassionate and experienced Home Health Aide with 6+ years assisting elderly and disabled patients with daily living, medication management, and mobility. Adept at building strong patient-family relationships, fostering independence, and maintaining high-quality care in both home and facility settings,Specialized in personalized care for clients with dementia, Alzheimer's, schizophrenia, and terminal illnesses, ensuring comfort and support through over 6 years of experience."Empathetic and diligent caregiver with a strong background in managing diverse patient needs, including daily tasks, therapy assistance, and emotional support. Skilled in creating trust, ensuring safety, and coordinating with healthcare teams to deliver holistic, patient-centered care and enhance overall well-being".
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Caregiver
Family Resources Home Care
10.2025 - Current
Led staff meetings to address challenges, share insights, and foster a supportive work environment.
Trained and mentored junior caregivers, fostering skill development and adherence to best practices.
Supervised daily care routines, ensuring high-quality support for clients' physical and emotional needs.
Developed individualized care plans in collaboration with healthcare professionals and families.
Implemented health and safety protocols, enhancing client well-being and reducing incident reports.
Coordinated communication between clients, families, and healthcare providers to ensure comprehensive care delivery.
Resolved client concerns efficiently, maintaining satisfaction through empathetic support and effective solutions.
Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
Increased safety measures by conducting risk assessments and promptly implementing necessary precautions in the home environment.
Developed individualized activities to stimulate cognitive function and encourage social interaction among patients with dementia or Alzheimer''s disease.
Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
Educated family members on best practices for supporting their loved one''s ongoing health goals and challenges.
Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Provided safe mobility support to help patients move around personal and public spaces.
Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Serengeti Care
01.2024 - 10.2025
Deliver in-home care for clients with severe mental disorders, including dementia, Alzheimer’s, and schizophrenia, ensuring personalized support and safety.
Administer care for bedridden and paralyzed patients, proficiently using gait belts, sit-to-stand lifts, and Hoyer lifts to facilitate safe transfers and mobility.
Provide compassionate emotional support and end-of-life care for hospice patients, enhancing comfort and quality of life.
Maintain detailed care logs and collaborate with healthcare teams to implement individualized care plans.
Coordinated schedules for hospice and dementia clients, ensuring timely attendance at medical appointments and consistent care delivery.
Provided personal care, light housekeeping, meal preparation, and transportation, improving client well-being and independence.
Managed bill payments and grocery shopping, streamlining daily tasks to enhance client quality of life.
Documented patient progress and communicated updates to families and healthcare providers, maintaining 100% compliance with care protocols.
Co-Owner
Rescueme Cleaners
09.2017 - 01.2024
Managed daily operations of a cleaning business, including scheduling, billing, and client relations, ensuring high-quality service for residential and commercial clients.
Trained and led cleaning crews, implementing protocols to maintain hygiene and safety standards, achieving a 95% client satisfaction rate.
Optimized resource allocation, reducing operational costs by 10% through efficient scheduling and inventory management.
Cleaning Supervisor
White Glove Cleaning
08.2016 - 08.2018
Supervised a team of cleaners, ensuring consistent delivery of high-quality residential cleaning services in alignment with client needs.
Trained staff on proper cleaning techniques and safety protocols, improving team efficiency by 15%.
Resolved client concerns promptly, maintaining a 95% customer satisfaction rate through attentive service.
Owner
Pateras Sports Bar
02.2014 - 11.2015
Oversaw bar operations, including staff training, scheduling, and inventory control, ensuring compliance with health and safety regulations.
Led a team of 10+ staff, fostering a customer-focused environment that achieved high satisfaction rates.
Conducted weekly audits, reducing inventory discrepancies by 20% through improved tracking systems.
Owner
Kristi Kleen
05.2011 - 02.2014
Operated a residential cleaning business, delivering tailored cleaning services to meet diverse client needs.
Built a loyal client base through exceptional attention to detail and personalized care, achieving consistent positive feedback.
Managed scheduling, billing, and client communications to ensure seamless operations.
Home Care Case Manager
Always There
11.2009 - 03.2011
Coordinated schedules for hospice and dementia clients, ensuring timely attendance at medical appointments and consistent care delivery.
Provided personal care, light housekeeping, meal preparation, and transportation, improving client well-being and independence.
Managed bill payments and grocery shopping, streamlining daily tasks to enhance client quality of life.
Documented patient progress and communicated updates to families and healthcare providers, maintaining 100% compliance with care protocols.
Leasing Agent
Ritchie Design & Property
09.2007 - 10.2009
Marketed and leased residential properties, conducting tenant screenings and drafting contracts, achieving a 98% tenant retention rate.
Coordinated maintenance and resolved tenant complaints, ensuring compliance with Fair Housing Laws.
Managed rent collection and maintained accurate records, streamlining property management processes.
Auto Service Advisor
Toyota of Roswell
06.2003 - 08.2007
Provided customer service by performing auto service estimates, advising clients, and ensuring satisfaction with follow-up communications.
Managed parts and vehicle flow to optimize service technician productivity, reducing downtime by 10%.
Education
High School Diploma -
Roswell High School
Roswell, GA
04.1998
Skills
Oversaw comprehensive care strategies for patients with dementia and Alzheimer's, fostering a supportive environment Coordinated hospice support services to ensure patient dignity and comfort Managed mobility assistance programs utilizing patient lifts to enhance patient independence
Oversaw patient care activities, focusing on personal hygiene and meal preparation Coordinated medication reminders to enhance patient compliance Delivered emotional support to improve overall well-being
Oversaw comprehensive care coordination by managing medical appointment schedules Led case management initiatives to optimize client support services Championed client advocacy efforts to improve access to healthcare resources
Led training initiatives to develop staff capabilities and foster professional growth Oversaw team performance to ensure alignment with organizational goals Championed process improvements to enhance client satisfaction and operational efficiency
Achieved Home Care Aide (HCA) certification to enhance skills in delivering compassionate and effective home care services
Provided compassionate assistance to enhance the quality of life for patients with Alzheimer's and dementia
Facilitated nurse delegation to enhance diabetes patient support and education
Oversaw infection disease management protocols to enhance patient outcomes Coordinated training sessions for staff on infection prevention strategies Developed comprehensive reports to track infection trends and inform decision-making
Oversaw food safety training initiatives by acquiring food handler card Championed adherence to health standards within food service operations Fostered a culture of safety and compliance among team members
Oversaw emergency response initiatives, including CPR and first aid training for staff Managed the use of defibrillator technology to enhance patient care during critical incidents Championed safety measures to improve overall emergency preparedness
Oversaw compliance initiatives related to HIPAA regulations, enhancing the protection of sensitive patient data Led training sessions for staff on privacy policies, fostering a culture of compliance Collaborated with cross-functional teams to develop and implement effective privacy strategies
Oversaw inventory management processes to optimize stock availability Directed billing operations to enhance revenue collection efficiency Championed documentation practices to uphold compliance with health and safety regulations