Kristi Welds
Richmond,TX
Summary
Dynamic and detail-oriented Front Desk Receptionist with a proven track record in multitasking, time management, and delivering outstanding customer service. Committed to fostering a welcoming atmosphere while adeptly managing multi-line phone systems and scheduling to ensure seamless operations. Extensive experience in providing administrative support and collaborating effectively with team members to adapt to evolving needs. Reliable professional dedicated to enhancing front desk efficiency and elevating client satisfaction through proactive problem-solving and a strong work ethic.
Overview
15
15
years of professional experience
Work History
Front Desk / Operations Associate
Pet Bar Sugar Land
03.2023 - Current
- Check clients in and out - Schedule appointments and services - Handle customer inquiries in person and by phone - Assist with day-to-day operations - Perform light cleaning and upkeep of the facility
Intern
Cayman National Bank
06.2025 - 08.2025
- Supported project teams by conducting research and compiling relevant data for strategic decision-making.
- Assisted in developing reports to communicate findings and recommendations to stakeholders effectively.
- Coordinated with cross-functional teams to streamline processes and enhance project workflows.
- Conducted data analysis using Excel to identify trends and inform strategy adjustments.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Prepared project presentations and reports to assist senior staff.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Summer Intern
Radio Cayman
06.2021 - 08.2021
- Assisted with news and radio production
Activities Counselor (Lead)
Meadowlake Pet Resort & Training Center
01.2019 - 01.2020
- In charge of all animal lodging activities (playtimes, treats, stretch breaks, daycare, etc.)
Lodging Technician
Rover Oaks Pet Resort & Training Center
01.2018 - 01.2019
- Assisted in care of all boarding animals and cleaning the facility
Summer Intern
Cayman Islands Immigration
06.2015 - 08.2015
- Assisted with file transfer, data collection, and passenger assistance
Summer Intern
UBS Banking
06.2014 - 08.2014
- Assisted with filing, organization, and sorting documents
Summer Intern
Burger King
06.2013 - 08.2013
- Assisted with food preparation, cleaning, and cashier duties
Summer Intern
GK Management
06.2012 - 08.2012
- Assisted with bank deposits, filing, and sorting mail
Summer Intern
Carousel Creative Cakes
06.2011 - 08.2011
- Assisted with cake preparation, icing, and delivery
Education
Bachelor of Arts - Media Production
University of Houston
Houston, TX12-2025
Electronic Media
Texas State University
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Houston Community College
High School Diploma - undefined
Global Experience Magnet School (GEMS)
Bloomfield, CT06.2016
High School Diploma - undefined
John Gray High School
06.2014
Skills
- Hardworking
- Respectful
- Personable
- Easy to get along with
- Quick Learner
- Organized
- Customer service
- Deadline management
- Verbal and written communication
- Interpersonal and written communication
- Team support
- Relationship building
- Scheduling
- Operational efficiency
Accomplishments
- John Gray High School (2011–2013) - Peer Counselor - School Prefect - Student Council
- 2011–2012 Taste of Cayman – Heavy Cake Competition
- 2012–2013 JA MorPH – VP of Productions
- 2014–2015 NASA Advanced Science and Technology Recipient
- 2015–2016 National Honor Society
- 2018–2019 Member, National Society of Leadership and Success
Timeline
Intern
Cayman National Bank
06.2025 - 08.2025
Front Desk / Operations Associate
Pet Bar Sugar Land
03.2023 - Current
Summer Intern
Radio Cayman
06.2021 - 08.2021
Activities Counselor (Lead)
Meadowlake Pet Resort & Training Center
01.2019 - 01.2020
Lodging Technician
Rover Oaks Pet Resort & Training Center
01.2018 - 01.2019
Summer Intern
Cayman Islands Immigration
06.2015 - 08.2015
Summer Intern
UBS Banking
06.2014 - 08.2014
Summer Intern
Burger King
06.2013 - 08.2013
Summer Intern
GK Management
06.2012 - 08.2012
Summer Intern
Carousel Creative Cakes
06.2011 - 08.2011
Bachelor of Arts - Media Production
University of Houston
Electronic Media
Texas State University
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Houston Community College
High School Diploma - undefined
Global Experience Magnet School (GEMS)
High School Diploma - undefined
John Gray High School