Motivated and Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
Country Inns & Suites
Coralville, IA
12.2022 - 09.2023
Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
Received incoming calls and coordinated with staff to fulfill customer requests.
Drafted guest invoices and posted charges to individual accounts.
Collaborated with internal team to prioritize and complete guest check-in and check-out and deliver amenities.
Responded to customer complaints, collaboratively troubleshooting to devise solutions.
Assembler
Clow Valve
Oskaloosa, IA
05.2022 - 01.2023
Test assembled products for accuracy and functionality prior to final packaging.
Worked within an incentivized merit program where the more product assembled the more financial reimbursement received.
Assessed work for errors or compliance issues and made corrections or modifications.
Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
Education
Bachelor of Science - Health And Human Physiology: Exercise Science
University of Iowa
Iowa City, IA
05-2024
Skills
Information Protection
Hospitality Services
Office Administration
Staff Management
Guest Relations
Driven
Hardworking
Adaptable
Accomplishments
High school football, track and cross country athlete. Multiple distinctions such as all-state honor, academic all-state honors, as well as all conference and all conference academic teams.
Varsity runner at Grand View University, earning all conference honors and winning team indoor and outdoor conference championships.
Affiliations
4 year participant in student council in high school and proactively led comities and groups to accomplish shared goals.
"Peer Helper" in high school, provided emotional and material supports to in need children within school district.
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Front Desk Associate
Country Inns & Suites
12.2022 - 09.2023
Assembler
Clow Valve
05.2022 - 01.2023
Bachelor of Science - Health And Human Physiology: Exercise Science