Kristi Williams
Summary
Dedicated and motivated professional with experience in customer service, warehouse operations, and technical support. Strong communication skills and proven ability to work in fast-paced environments while maintaining accuracy and professionalism.
Repair professional prepared to bring technical expertise to ensure optimal equipment performance and customer satisfaction. Proven track record of diagnosing and fixing complex mechanical issues while maintaining high standards. Values collaboration and adaptability, providing reliable support and seamless service delivery.
Overview
4
4
years of professional experience
Work History
Video Repair Representative
Spectrum Video Repair
12.2025 - Current
- Assist customers with troubleshooting video and cable service issues.
- Provide technical support and resolve customer concerns efficiently.
- Maintain professionalism while handling high-volume customer interactions.
- Document customer issues and solutions accurately.
Customer Solutions Representative
ResultsCX
10.2025 - 12.2025
- Assisted customers with account inquiries and service-related concerns.
- Delivered quality customer support while meeting performance expectations.
- Resolved issues promptly to ensure customer satisfaction.
- Maintained accurate records of customer interactions.
Warehouse Associate
Relvon
Oxford, NC
04.2025 - 10.2025
- Managed inventory and organized warehouse materials efficiently.
- Assisted with shipping, receiving, and product handling.
- Maintained a safe and clean work environment.
- Worked collaboratively with team members to meet daily production goals.
Manufacturing Associate
Wolfspeed
Durham, NC
07.2024 - 04.2025
- Supported manufacturing operations in a fast-paced production environment.
- Followed safety procedures and quality standards consistently.
- Assisted with equipment operation and production processes.
- Maintained accuracy and attention to detail in daily tasks.
Customer Service Associate
Walmart
Louisburg, NC
03.2022 - 07.2024
- Delivered friendly and efficient customer service by assisting shoppers and resolving concerns.
- Processed sales transactions, returns, and exchanges accurately at the register.
- Maintained organized store displays and ensured shelves were fully stocked.
- Handled customer inquiries with professionalism and empathy.
- Assisted in training new associates on company policies and best practices.
Education
High School Diploma -
Warren County High School
Warrenton 05.2024
Skills
- Customer Service
- Communication
- Problem Solving
- Time Management
- Teamwork
- Cash Handling
- Inventory Management
- Technical Support
- Microsoft Office
- Power tool operation
Timeline
Video Repair Representative
Spectrum Video Repair
12.2025 - Current
Customer Solutions Representative
ResultsCX
10.2025 - 12.2025
Warehouse Associate
Relvon
04.2025 - 10.2025
Manufacturing Associate
Wolfspeed
07.2024 - 04.2025
Customer Service Associate
Walmart
03.2022 - 07.2024
High School Diploma -
Warren County High School