Kristi Winters
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Agent
Tranzact Insurance Solutions
08.2022 - 09.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Bartender
The Pitch Of KC
01.2022 - 08.2022
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender/Lottery Attendant
Katherine's Cafe
09.2021 - 01.2022
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Prime Station
08.2018 - 07.2021
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Cold Spot
03.2010 - 05.2018
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
GED -
Nitro High School
Nitro, WVSkills
- Licensed Insurance Agent
- Risk Assessment
- Adaptability and Flexibility
- Customer Service
- Lead Development
- Data Entry Accuracy
- Attention to Detail
- Client Needs Analysis
- Client Retention
- Proficient in Vantage, Sunfire, CUY, Google Drive and Microsoft Office
Certification
Accident and Health Insurance License
Life Insurance License
Timeline
Insurance Agent
Tranzact Insurance Solutions
08.2022 - 09.2023
Bartender
The Pitch Of KC
01.2022 - 08.2022
Bartender/Lottery Attendant
Katherine's Cafe
09.2021 - 01.2022
Bartender
Prime Station
08.2018 - 07.2021
Bartender
Cold Spot
03.2010 - 05.2018
GED -
Nitro High School
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