Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Guilford County Schools
02.2017 - Current
Managed classroom behavior while promoting respect and responsibility among students.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Center Director
Scholars In Training Education Center
02.2020 - 07.2020
Oversaw daily operations, ensuring compliance with licensing regulations and safety standards.
Fostered strong relationships with parents, facilitating open communication regarding children's progress.
Led regular staff meetings to promote teamwork and share best practices in childcare education.
Coordinated staff schedules to maximize productivity while maintaining a positive work environment.
Front Office Manager/Patient Care Coordinator
Jackson Clinic of Chiropractic, PLLC
08.2018 - 12.2019
Directed front office operations to enhance patient experience and streamline appointment scheduling.
Implemented electronic health record systems to improve data accuracy and accessibility.
Trained and mentored staff in customer service best practices, fostering a collaborative environment.
Developed procedures for managing patient inquiries, ensuring timely responses and satisfaction.
Managed inventory of office supplies, minimizing costs while maintaining essential resources.
Oversaw daily cash flow management, ensuring accurate billing and payment processing procedures.
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Shipping Documentation Specialist
Bryson Industries
01.2011 - 06.2016
Developed and maintained comprehensive documentation for operational processes and procedures.
Reviewed and edited technical documents for accuracy, clarity, and compliance with industry standards.
Implemented a centralized document management system to enhance accessibility and organization of materials.
Served as primary point of contact for internal stakeholders regarding documentation queries and support needs.
Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality.