Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
SoftwareEngineer
Debbi Ann McKelvie

Debbi Ann McKelvie

Jamestown,NC

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k match

Summary

Seasoned finance and administrative specialist with 11 years of experience in credit management. Demonstrated ability in risk assessment and dispute resolution, maintaining past-due balances under 2% of total receivables. Strong communicator and collaborator, with a history of optimizing workflows and increasing team efficiency.

Overview

33
33
years of professional experience
1
1
Certificate

Work History

Bookkeeper /OTR Team Driver (2010-2013)

McKelvie Transport, Inc
Jamestown, NC
06.2010 - Current
  • Generated monthly, quarterly, and annual P&L statements for financial analysis.
  • Reconciled monthly bank statements to ensure accuracy in records.
  • Managed Accounts Receivable and Accounts Payable functions to maintain cash flow.
  • Streamlined communication with dispatchers regarding pick-up and delivery schedules.
  • Fostered connections with customers by engaging in effective professional dialogue.
  • Adhered to guidelines for proper loading, securing, blocking, bracing, tarping, and unloading of freight.

Credit & Collections Assistant ~ Contractor

LHH Recruitment ~ Tencarva Machinery Company
Greensboro, NC
05.2025 - 08.2025
  • Maintained accurate records of all collection efforts, including emails sent, phone calls made, and payments.
  • Resolved customer concerns related to billing inquiries and additional questions during collection process
  • Established credit lines for new customers by evaluating financial standing, credit records, and references.
  • Coordinated with customer service and sales to assure swift processing of customer orders and assess creditworthiness for orders over approved credit limit.

Accounting Specialist ~ Contractor

MT Company
High Point, NC
03.2025 - 05.2025
  • Utilized software program to enter accounts payable and accounts receivable data within the general ledger.
  • Processed payments from customers through cash, check, and credit cards.
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Coordinated efforts with multiple departments on tasks that involve cross-functional collaboration.

Credit Specialist

Kontoor Brands (previously VF Jeanswear)
Greensboro, NC
03.2015 - 03.2025
  • Optimized vendor web-based portals to swiftly address disputes and provide essential backup documentation.
  • Assembled monthly reports for Account Executives to address account concerns with sales management
  • Effectively supervised accounts to maintain low levels of past-due balances
  • Updated customer accounts with interactions and payment details to ensure accurate records.
  • Communicated with customers to clarify and rectify complications related to delinquent payments.

E-Commerce Specialist

VF Jeanswear
Greensboro, NC
04.2013 - 03.2015
  • Process credits from e-commerce site and phone orders for Wrangler and Lee.com.
  • Utilized E-Pay scanner for check processing and performed credit card settlement reconciliations.
  • Communicate with e-commerce consumer by phone to resolve refund issues.

Price Data Administrator

Electric Supply & Equipment
Greensboro, NC
09.2006 - 06.2010
  • Updated all corporate & local contracts with current vendor pricing for 3 branches.
  • Coordinated bi-annual pricing update for our largest vendor.

Administrative Coordinator

GBF Medical Group
Greensboro, NC
12.2004 - 07.2006
  • Evaluated inventory items to guarantee appropriate stock levels and secured items consistent with ongoing and planned clinical trials.
  • Costing analysis of raw materials for contract proposals.
  • Quality assurance for forms, kit manufacturing, and inventory management.
  • Cross-trained in a variety of roles in different departments.

Office Manager and Inside Sales Representative

Hearing Solutions, Inc
Greensboro, NC
01.1999 - 10.2004
  • Oversaw daily office operations, including Accounts Payable and Accounts Receivable, bookkeeping,
  • Managed fitting, ordering, and delivery of hearing aids to customers.
  • Conducted hearing assessments in office and off-site environments.
  • Mentored and supervised multiple employees across two locations.

Administrative Office Assistant

Q.I. Renn Building Products
Greensboro, NC
07.1993 - 07.1998
  • Implemented guidelines for efficient new account creation
  • Compiled Profit/Loss statement overseeing $1.2 million regional monthly budget.
  • Handled daily deposits and monthly bank reconciliations.
  • Operated multiple line phone and resolved questions concerning scheduling

Interior Designer

Reynolds House, Inc
Greensboro, NC
04.1992 - 07.1993
  • Designed interiors for commercial and residential clients.
  • Partnered with architects, engineers, and designers to develop new elementary school projects in Burlington.
  • Crafted customized design boards with detailed visual representation, featuring selections of fabrics, wall finishes, and flooring.

Education

Commerical Driver's License ~ CDL Class A

Cross Country Truck Driving School
Thomasville, NC
07-2010

Bachelor of Science - Interior Design

Western Carolina University
Cullowhee, NC
12-1991

Skills

  • Credit Risk Assessment
  • Data-Driven Decision Making
  • Microsoft Office Suite & Microsoft Teams
  • SAP, Five-9, Sage100, IFS
  • Clear Communication
  • Continuous Process Evaluation
  • Proficient with Diverse Vendor Portals
  • Dispute Resolution

Accomplishments

  • Created detailed manual outlining procedures for various department store portals to improve efficiency.
  • Collaborated with multiple departments to streamline various procedures for smooth work flow.
  • Coordinated with Operational Improvements to restructure return process for Wrangler.com and Lee.com making operations smoother across five distribution centers, e-commerce and customer accounting.

Affiliations

  • National Association of Credit Management (NACM) 2013-2025
  • American Business Women's Association (ABWA) 2015 -present- Heart of the Piedmont Chapter, Fundraising Chair 2023-2025, President 2020-2022, Treasurer 2019-2020, Secretary 2018-2019, Woman of the Year 2019
  • Piedmont Triad Area Council (PTAC) 2015 -2022 -Secretary 2019-2020, Council Representative 2020-2022
  • North American Small Trucking Companies (NASTC) Certified Drug Collector, 2018- 2023

Certification

  • 1st Aid/CPR/AED Certified September 2024
  • Fire Extinguisher trained August 2024
  • 2023-2025 3rd Floor Captain Emergency Response Team

Timeline

Credit & Collections Assistant ~ Contractor

LHH Recruitment ~ Tencarva Machinery Company
05.2025 - 08.2025

Accounting Specialist ~ Contractor

MT Company
03.2025 - 05.2025

Credit Specialist

Kontoor Brands (previously VF Jeanswear)
03.2015 - 03.2025

E-Commerce Specialist

VF Jeanswear
04.2013 - 03.2015

Bookkeeper /OTR Team Driver (2010-2013)

McKelvie Transport, Inc
06.2010 - Current

Price Data Administrator

Electric Supply & Equipment
09.2006 - 06.2010

Administrative Coordinator

GBF Medical Group
12.2004 - 07.2006

Office Manager and Inside Sales Representative

Hearing Solutions, Inc
01.1999 - 10.2004

Administrative Office Assistant

Q.I. Renn Building Products
07.1993 - 07.1998

Interior Designer

Reynolds House, Inc
04.1992 - 07.1993

Commerical Driver's License ~ CDL Class A

Cross Country Truck Driving School

Bachelor of Science - Interior Design

Western Carolina University

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