Kristian Borja Howard
Tolleson,AZ
Summary
Positive and energetic with flair for creative problem-solving and effective communication. Possesses knowledge of remodeling processes and techniques, coupled with skills in project management and client relations. Dedicated to transforming spaces and exceeding client expectations. Providing the process of instillation, with expert knowledge of product line and manufacturing.
Overview
9
9
years of professional experience
Work History
Remodeling Consultant
Power Home Remodeling
06.2023 - Current
- Maintained thorough knowledge of industry trends and innovations, incorporating them into remodel designs when applicable.
- Delivered visually striking results through seamless coordination with interior designers and other professionals involved in each project.
- Enhanced client satisfaction by providing personalized remodeling consultations and tailored recommendations.
- Assisted in resolving any conflicts between stakeholders during the course of a remodeling project, facilitating a smooth resolution process.
- Prepared accurate estimates for clients by carefully analyzing the scope of work and required resources.
- Trained junior team members on best practices for effective consultation techniques.
Jewelry Consultant
Kay Jewlers
12.2021 - 05.2023
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
- Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.
- Enhanced customer satisfaction by providing personalized jewelry recommendations based on individual preferences and needs.
Design Sales Consultant
Dreamstyle Remodeling
07.2021 - 12.2021
- Enhanced client relationships by understanding needs and providing tailored solutions.
- Consulted with clients to identify product needs and recommend suitable options.
- Achieved higher sales conversions with personalized presentation techniques.
- Analyzed market trends for informed decision-making and product recommendations.
- Developed comprehensive product knowledge to assist clients effectively.
- Improved client satisfaction by addressing concerns and providing timely support.
- Collaborated with team members to achieve sales targets and improve customer service.
- Enhanced company reputation through consistent, high-quality customer interactions.
Wholesale Employee
Costco Wholesale
05.2018 - 07.2021
- Member service is number one priority
- Food Court Employee provide fresh and quick food for member base
- Cart Crew Employee job is to keep parking lot and patio clean
- Merchant job is to clean and stock store
- Merchant Drivers responsibility to keep Steel area clean as well as keeping Stocker occupied to maintain neat, clean and straight aisles
- Supervisors job is to provide member service and make sure workflow is smooth
Outbound Picker (Tier 1)
Amazon Fulfilment Center
10.2016 - 11.2018
- Trained and certified to operate the order picker machine, pallet rider machine, Crown Forklift (RR, 50’), Crown Forklift Clamp, Crown Forklift (RC)
- Prepare and secure trailer to ensure that all items are loaded, secured, and ready to ship out according to Amazon shipping regulations
- Inspect and accept shipping trailers to prepare for unloading products
- Trained for Hazmat Spill procedures and emergency safety procedures
- Improved order accuracy by carefully reviewing pick lists and verifying item details.
- Picked products from warehouse shelves for timely outbound shipments.
Sandwich Technician
Subway
05.2016 - 10.2016
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Cook/Manager
Pizza Hut
08.2015 - 10.2016
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
Education
High School Diploma -
Sierra Linda High School
Phoenix, Arizona05.2016
Skills
- Construction techniques
- Multitasking Abilities
- Window replacement
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Structural knowledge
- Materials handling
- Forklift operation
- Goal setting
Timeline
Remodeling Consultant
Power Home Remodeling
06.2023 - Current
Jewelry Consultant
Kay Jewlers
12.2021 - 05.2023
Design Sales Consultant
Dreamstyle Remodeling
07.2021 - 12.2021
Wholesale Employee
Costco Wholesale
05.2018 - 07.2021
Outbound Picker (Tier 1)
Amazon Fulfilment Center
10.2016 - 11.2018
Sandwich Technician
Subway
05.2016 - 10.2016
Cook/Manager
Pizza Hut
08.2015 - 10.2016
High School Diploma -
Sierra Linda High School
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