Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
References
Timeline
Generic

Kristian Brown

Berlin Heights,OH

Summary

Dynamic retail professional with experience at Hollywood Feed, excelling in customer engagement and visual merchandising. Proven ability to enhance sales through effective product recommendations and conflict resolution. Skilled in cash handling and adept at fostering team collaboration, ensuring a positive shopping experience while driving brand strategy and customer satisfaction. Energetic professional with experience in fast-paced entertainment industry. Successfully maintained upbeat attitude when communicating with patrons and performing daily activities. Friendly and outgoing with passion for creating lasting memories for others.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Hollywood Feed
Bexley, OH
07.2023 - 03.2025
  • Described merchandise and explained use, operation and care.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Addressed customer questions and concerns regarding products and services.
  • Demonstrated product features to customers.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Computed purchases and received and processed cash or credit payment.
  • Handled customer complaints in a professional manner.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.

Cast Member

Walt Disney World Company
Orlando, FL
06.2022 - 12.2022
  • Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
  • Researched roles thoroughly to portray characters authentically and convincingly.
  • Learned about characters in scripts and relationships to each other to develop role interpretations.
  • Studied and rehearsed roles from scripts to interpret, learn and memorize lines.
  • Monitored guest behavior to ensure safety protocols were followed throughout the facility.
  • Engaged in improvisation exercises to enhance creativity and responsiveness in performances.
  • Interacted with guests to entertain and create fun atmosphere.
  • Resolved conflicts between guests or staff members in a professional manner.

Field Marshal

Sports Force Parks
Sandusky, Ohio
03.2017 - 03.2021
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas, and opportunities for staff development and improvement.
  • Established lines of communication between units located in different areas.
  • Assisted in the design and implementation of new systems for collecting and processing sports analytics data.
  • Determined focus of news by staying on top of local, national and international events.
  • Provided technical support for colleagues working with sports analytics tools and technologies.
  • Analyzed and evaluated sports performance data to identify trends, patterns, and opportunities for improvement.

Education

Bachelor of Arts - Public Relations

Capital University
Columbus, OH
12-2024

Skills

  • Content creation
  • Social media management
  • Public speaking
  • Event planning
  • Customer engagement
  • Brand strategy
  • Project management
  • Visual merchandising
  • Conflict resolution
  • Cash register operation
  • Excellent communication
  • Upselling and cross selling
  • Retail Industry Trends
  • Creative thinking
  • Adaptable and flexible
  • Microsoft applications proficiency
  • Cash handling
  • Independent judgement
  • Product recommendations
  • Effective communication
  • Time management abilities
  • Customer needs assessment
  • Complaint handling
  • Excellent written and verbal communication
  • Product and service sales
  • Honest and dependable
  • Ability to lift 40 pounds
  • Team building
  • Promotional events

Affiliations

  • Varsity Football
  • College Football
  • Varsity Bowling
  • College Bowling
  • Boy Scouts
  • Marching Band

Languages

Spanish
Elementary
French
Elementary
English
Professional

Accomplishments

  • Student Athlete Leadership Team
  • Three Sports Award
  • President's List x2
  • Public Relations Student Society of America Vice-President

References

References available upon request.

Timeline

Retail Sales Associate

Hollywood Feed
07.2023 - 03.2025

Cast Member

Walt Disney World Company
06.2022 - 12.2022

Field Marshal

Sports Force Parks
03.2017 - 03.2021

Bachelor of Arts - Public Relations

Capital University

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Kristian Brown