Kristian Hopson
Burbank,California (CA)
Summary
Highly qualified, detailed-oriented and hardworking freelancer with more years of experience. Proficient in research writing, case management and customer service. Proficient computing and technology skills including competence in multiple software applications, and social media.
Overview
10
10
years of professional experience
Work History
Hospital Administrator
VA Hospital
City of Los Angeles, CA
01.2017 - 01.2019
- Acted as liaison among governing boards, medical staff and department heads.
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
Drug and Alcohol Counselor
Sovereign Health Group
Culver City, CA
01.2015 - 04.2017
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Developed individual treatment goals based on history and diagnosis.
Youth Counselor
LAYN
Los Angeles, CA
01.2013 - 01.2015
- Supervised youth in engaging environment to promote security and safety for all ages.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
- Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
Vet Representative
John Hopson
City of Los Angeles, CA
01.2007 - 01.2011
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Utilized [Software] to compose correspondence letters to explain current status of applications and request additional documentation.
- Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.
- Prepared written appeals for claimants not satisfied with rating board decisions and presented arguments before hearing officers and federal government boards.
- Analyzed claims to determine percentage of disability, permanent and total disability and entitlement to compensation.
Education
Master of Science - Education
University of Phoenix
Phoenix, AZ03.2023
BBA - Business Administration And Management
University of Phoenix
Phoenix, AZ01.2019
Associate of Arts - Film Production
Los Angeles City College
Los Angeles06.2011
Bachelor of Arts - Communication, Biology
University of Maryland
1994
Skills
- Interdepartmental Functions Coordination
- Employee Training Program
- Sage 50 Accounting
- Reminder Calls
- Information Systems Development
- Customer Inquiries
- Building Customer Trust and Loyalty
- Community Mental Health Programs
Timeline
Hospital Administrator
VA Hospital
01.2017 - 01.2019
Drug and Alcohol Counselor
Sovereign Health Group
01.2015 - 04.2017
Youth Counselor
LAYN
01.2013 - 01.2015
Vet Representative
John Hopson
01.2007 - 01.2011
Master of Science - Education
University of Phoenix
BBA - Business Administration And Management
University of Phoenix
Associate of Arts - Film Production
Los Angeles City College
Bachelor of Arts - Communication, Biology
University of Maryland
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