Summary
Overview
Work History
Education
Skills
Timeline
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Jayla Moore

Jacksonville,FL

Summary

Caring at Care connection dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Overview

4
4
years of professional experience

Work History

Home Health Aide

A Care Connection
01.2023 - Current
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Shift Supervisor

CDS Global
12.2021 - 12.2023
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Collection Specialist

ERC
02.2020 - 12.2021
  • Improved client relations by effectively managing collection calls and addressing customer concerns.
  • Streamlined the collections process for increased efficiency through regular review and updating of procedures.
  • Enhanced departmental performance with consistent monitoring and coaching of team members.
  • Reduced delinquency rates by implementing effective collection strategies tailored to individual clients.

Education

High School Diploma -

North Central High School
Indianapolis, IN
05.2012

Skills

  • Client Documentation
  • Behavioral Management
  • Meal Preparation
  • Progress Documentation
  • Patient Transportation
  • Care Plan Assessment

Timeline

Home Health Aide

A Care Connection
01.2023 - Current

Shift Supervisor

CDS Global
12.2021 - 12.2023

Collection Specialist

ERC
02.2020 - 12.2021

High School Diploma -

North Central High School

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Jayla Moore