Kristian O. Sherman
Orlando,FL
Summary
Results-driven operations leader with experience managing grocery program operations, including inventory control, purchasing, and staff supervision. Proven ability to optimize product availability, ensure compliance with food safety and sanitation standards, and drive revenue through effective merchandising strategies. Skilled in team leadership, training, and performance management, with a strong focus on customer service, operational efficiency, and maintaining high-quality program standards.
Overview
12
12
years of professional experience
Work History
General Manager
United Against Poverty
01.2022 - Current
- Managed purchasing and inventory operations for a grocery program, ensuring consistent stock levels, proper product rotation, and minimized waste due to expiration.
- Optimized product availability and merchandising strategies to maximize sales, increase revenue, and enhance member access to essential goods.
- Ensured full compliance with company standards for sanitation, maintenance, and daily grocery operations.
- Supervised and coached grocery staff, including cashiers and stock associates, to drive productivity, accountability, and team engagement.
- Partnered with senior management to support hiring, onboarding, performance management, and employee development initiatives.
- Delivered safety training and enforced protocols to maintain a safe environment for both staff and program participants.
- Maintained high standards of customer service and product quality, consistently improving the member experience.
- Enforced company and departmental policies, ensuring operational consistency across all grocery locations.
- Oversaw food safety and handling procedures, proactively identifying, resolving, and reporting compliances.
Store Manager
RiteAid
05.2019 - 08.2021
- Company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.
- Attend to opening and closing the store and maintain proper accountability for cash handling and company banking.
- Ensure via the use of Staffworks/Work Force Management that labor is scheduled to meet customer service needs and complete operating activities and ensure the same standards of operation are enforced in the pharmacy department.
- Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.
- Manage adherence to all regulatory and compliance legislation and policies.
- Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and on-going merchandise information.
- Participate in and supervise the preparation and accountability of retail store physical inventory and develop action plans to achieve expected results.
- Manage store’s vendor relationships.
- Oversaw daily operations to ensure compliance with company policies and procedures.
Seminarian
Diocese of Pittsburgh
08.2014 - 05.2019
- Represented the Diocese of Pittsburgh’s mission of being The Church Alive! through different ministries.
- Accomplished four years of seminary formation in the pillars of Human, Spiritual, Academic and Pastoral Formation.
- Taught Eighth Grade CCD in preparation for Confirmation at St. Bernard Parish, Mt. Lebanon, PA.
- Challenged and motivated students through in-depth lectures and discussions.
- Lectured and communicated effectively with students from diverse backgrounds.
- Inspired students to translate their faith interests into the real world by taking positive actions.
- Maintained thorough records of parish sacraments.
- Drove weekly to bring Communion to the homebound of St. Bernard and Our Lady of Grace Parishes (Dormont/Mt. Lebanon/Scott Township).
- Demonstrated compassion and love for those visited.
- Treated each person with dignity, respect, and provided friendly company and interactive conversations.
- Assisted weekly liturgies as Master of Ceremonies, working to ensure smooth and efficient worship.
- Many opportunities to lead volunteers in completing tasks and helping them feel fulfilled in their service for the Church and their fellow parishioners and those in the community.
Education
Bachelor of Science - Business Administration
Duquesne University
Pittsburgh, PA01.2014
Skills
- Proficient knowledge of Microsoft Office-Excel, PowerPoint, Access, Microsoft Word, Excel QM, and POM-QM
- Conversant in German
- Extensive research, communication, writing and leadership skills, also extremely skilled in Client/Customer Relations
- Trained in providing loving and self-giving service to people regardless of their circumstances
- Updated clearances in Safe Environment Database/PA State Police Clearance/Code of Pastoral Conduct/Child Protective Services Law/Child Abuse History Clearance/FBI Clearance/Protecting God’s Children/ PA Mandated Reporter Training
- ServSafe Manager Certification
Activities and Honors
Eagle Scout - Boy Scouts of America., Obtained the highest rank by completing over 30 merit badges and successfully motivating a crew to complete a service project which included raising money, purchasing materials, and renovating a local township playground and memorial.
Affiliations
- 3rd Degree Knight, Chancellor, Knights of Columbus.
- Works with Grand Knight in planning and organizing events including reserving meeting spaces weekly, organizing degree ceremonies with the Pittsburgh Council, and working with local organizations to provide community service at St. Vincent DePaul and local community food banks.
Timeline
General Manager
United Against Poverty
01.2022 - Current
Store Manager
RiteAid
05.2019 - 08.2021
Seminarian
Diocese of Pittsburgh
08.2014 - 05.2019
Bachelor of Science - Business Administration
Duquesne University