Nilanjana Biswas
Jersey City,NJ
Summary
As a strategic thinker and problem-solver with a proven track record of delivering results, I bring compelling stories and useful insights to various stakeholders. My experience in logistics, business development, and supply chain management has equipped me with a broad skill set that enables me to excel in diverse roles.
I graduated with an MBA from the New York Institute of Technology, I hold a Master of Supply Chain Management from the Sydney Business School, University of Wollongong, and a Bachelor of Technology in Computer Science and Engineering from the Maulana Abul Kalam Azad University of Technology.
In my previous roles, I've demonstrated an ability to lead and mentor teams, while developing practical and actionable solutions that have increased profitability and saved costs. I'm skilled in conducting quantitative analysis and financial modeling to identify emerging customer needs, growth opportunities, and gaps in the market. I'm also adept at developing tracking mechanisms that monitor operational performance, KPIs/KRAs, and progress toward targets and strategic objectives.
I'm proficient in SAP, Oracle, logistics order control software, and programming languages such as C, C++, Java, Python, and Machine Learning,SQL. Additionally, I'm fluent in English, Hindi, and Bengali.
If you're looking for someone who is self-motivated, results-oriented, and a team player with strong interpersonal skills, I would be a valuable asset to your organization. Please don't hesitate to reach out if you're interested in discussing how we can work together.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
Six Flags Great Adventure
Springfield Township, NJ
05.2023 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Oversaw implementation of procedures, goals and objectives within operations.
- It includes assisting with inventory management, tracking shipments,
coordinating transportation, and optimizing supply chain processes. - In addition, this job involves customer service and excellent communication
skills. - Identified areas of deficiency and performed root-cause analysis to solve
problems. - Executed and optimized operational responsibilities to promote seamless
delivery of services.
Student Office Assistant
New York Institute of Technology
New York, USA
09.2022 - 05.2023
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Answered phone calls and welcomed visitors to office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Counseling and Wellness Department as Exam Proctor.
- Duties include exam proctoring, answering department phones, and taking messages.
Logistic Admin Officer
Beckman Coulter Life Sciences
Sydney, Australia
09.2021 - 01.2022
- Increased profit margins by 5% by creating relationships with carriers and negotiating rates
- Assisted with generating $15K gross profit from a new customer
- Maintained and updating new rosters
- Conducted the process to ship code bills and check requests using Oracle
- Responsible for keeping tracking almost 800-1200 medical products per day
- In the covid Period, we increased logistics workflow by 20% by creating company policies and good management systems so we can distribute 80% of vaccines and test kits, as Our company was one of the main sources in Australia.
Logistics Coordinator
Eltek Australia
Sydney, Australia
04.2021 - 09.2021
- Led and mentored 30 individuals in the supply chain, maintenance, and distribution operations
- Coordinated the transportation of approximately $35M in equipment and materials annually resulting in the operations without interruption of six major exercises
- Maintained accurate and updated records of orders, suppliers, and customers using SAP
- Oversaw material goods and equipment inventories and accountability, resulting in a 0% loss
- Interacted with internal and external suppliers related to deliveries cover for the organization’s departmental colleagues while on leave or absent which reduces a 30% delay in delivery time.
Warehouse Supervisor
Brimpac International
Sydney, Australia
04.2020 - 03.2021
- Supervised a team of 120, including 6 direct reports, to coordinate all supply chain operations develop supply chain policies, and improve company contracts and ERP tools
- Initiated a comprehensive logistics and strategic distribution plan, resulting in increased profitability and a saving of over $1M in costs
- Saved 5% working time, creating, and implementing a spreadsheet to trace gift inventory (Dusk Candle) while training employees on best practices
- Enhanced customer satisfaction ratings, resolving guest conflicts through timely completion
- Recycled old inventories such as clothes from the Noni B warehouse makes 30% more space in every warehouse to restock new items
- Increased fill rates from 40% to 75% in the first 5 months; the rates moved towards 90% in 2021.
Business Development Executive
Extramarks Pvt. Ltd
Kolkata, India
04.2019 - 07.2019
- Successfully mastered a very sharp learning curve in a short period, achieving the highest sales closing ratio of all training participants
- Generated 300+ leads per month in a team of 5+ sales and marketing employees
- Collaborated with leadership, engineering, and marketing teams to develop new offerings that raised sales of $300k
- Increased customer retention by 25% through facilitating the addition of new product lines unexplored by competitors
- Coordinated with internal teams to develop and manage new marketing and sales strategies, sales, transition, and delivery of the company’s products and services.
Education
General MBA -
New York Institute of Technology
New York 05.2023
Master of Science - Supply Chain Management
Sydney Business School, University of Wollongong
Sydney, Australia 12.2021
Master of Science - International Business
Sydney Business School, University of Wollongong
Sydney, Australia12.2021
Bachelor of Technology - Computer Science and Engineering
Techno India Saltlake
WB, India 06.2019
Skills
- Business Operations: SAP, Oracle, logistics order control software,Rapidminer,Risk, Arena,Balsamiq
- Software: MS Office (MS Word, MS Excel, MS PowerPoint), POM QM, Microsoft Visio
- Programming Languages: C, C, Java, Python, Machine Learning,SQL
- Planning and Organization
- Multi-Line Phone Systems
- Ease with Computers and Technology
- Multitasking and Time Management
- Supply Inventory Control
- Order Placement
- Strong Organizational Skills
- Research and Analytical Skills
- Inventory Oversight
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Full Professional
Certification
- Google Analytics 4 (GA4) Essential Training
- Expert Scrum Master Certified (ESMC)
- Six Sigma: Black Belt
- Bloomberg ESG (Environmental Social Governace) Certificate
- Bloomberg Market Concepts Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Supervisor of Operations
Six Flags Great Adventure
05.2023 - Current
Student Office Assistant
New York Institute of Technology
09.2022 - 05.2023
Logistic Admin Officer
Beckman Coulter Life Sciences
09.2021 - 01.2022
Logistics Coordinator
Eltek Australia
04.2021 - 09.2021
Warehouse Supervisor
Brimpac International
04.2020 - 03.2021
Business Development Executive
Extramarks Pvt. Ltd
04.2019 - 07.2019
General MBA -
New York Institute of Technology
Master of Science - Supply Chain Management
Sydney Business School, University of Wollongong
Master of Science - International Business
Sydney Business School, University of Wollongong
Bachelor of Technology - Computer Science and Engineering
Techno India Saltlake
Similar Profiles
Roxette RomeroRoxette Romero
Ride Operator at Six Flags Great AdventureRide Operator at Six Flags Great Adventure
Nicholas DaurioNicholas Daurio
Entertainment Supervisor at Six Flags Great AdventureEntertainment Supervisor at Six Flags Great Adventure
Christopher ScarpaChristopher Scarpa
Amusement Ride Operator at Six Flags Great Adventure JacksonAmusement Ride Operator at Six Flags Great Adventure Jackson
Noah FeltzNoah Feltz
Team Member at Six Flags Great Adventure JacksonTeam Member at Six Flags Great Adventure Jackson
Rena SinghRena Singh
Assistant Coach at University Academy Charter High SchoolAssistant Coach at University Academy Charter High School