Goal-oriented Sales/Stockroom Associate with extensive customer service and stockroom organization experience. Highly
personable sales professional driven to build a deeper rapport with customers with the goal of building a community.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Apple
08.2024 - Current
Built rapport with customers and assessed needs to make product recommendations which will give value to the customers lifestyle.
Provided top quality service to all customers and potential customers.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Enhanced customer satisfaction by addressing concerns promptly and positioning expectations throughout the interaction.
Sales/Stock Associate
Nice Kicks
05.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Listened to customer needs and desires to identify and recommend optimal products.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Consistently lifted materials weighing as much as 50 pounds
Barista
Ice N Tea
12.2022 - 05.2023
Generated friendly atmosphere with customers and employees with goal of creating community of returning customers.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales/Stockroom Associate
Nike
09.2021 - 12.2022
Interact with hundreds of customers everyday. Serve as product knowledge resource for consumers and entry level associates.
Manage up to 1,500 units of apparel and footwear, by keeping track of inventory levels to ensure that there is enough inventory on hand to meet customer demand without having excess inventory on hand.
Communicate with departments and leads so that they're aware of products available.
Assist leads in training entry level associates.
Managed timely and effective replacement of damaged or missing products.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Carpet Cleaner/Assistant
Carpet Cleaning and Upholstery
06.2018 - 08.2020
Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
Mixed water and chemicals in containers to prepare cleaning solutions.
Drive van to job sites which can be 3 to 10 apartments day.
Once at job site, prepare van with correct chemicals for job. Carry up to 50 pounds of equipment to apartment.
Familiarize myself with machine and understand all components in case of malfunction.
Provided exceptional service for each customer to achieve complete satisfaction and increased customer relations
Sales Associate
Carmax
08.2019 - 12.2019
Develop buyers by maintaining rapport with previous customers, suggesting trade-ins, greeting drop-ins, and responding to inquiries.
Understand variety of all makes and models by studying characteristics, capabilities, and features.
Demonstrate automobiles (up to 5 for each customer) by explaining characteristics, capabilities, features, taking test drives and explaining warranties and services.
Close sales by overcoming objections, explaining provisions, and offering warranties, services, and financing.
Completed registration paperwork and sales documentation.