Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristian Peralta

Castro Valley,CA

Summary

Goal-oriented Sales/Stockroom Associate with extensive customer service and stockroom organization experience. Highly

personable sales professional driven to build a deeper rapport with customers with the goal of building a community.

Overview

6
6
years of professional experience

Work History

Sales Specialist

Apple
08.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations which will give value to the customers lifestyle.
  • Provided top quality service to all customers and potential customers.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Enhanced customer satisfaction by addressing concerns promptly and positioning expectations throughout the interaction.


Sales/Stock Associate

Nice Kicks
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Consistently lifted materials weighing as much as 50 pounds

Barista

Ice N Tea
12.2022 - 05.2023
  • Generated friendly atmosphere with customers and employees with goal of creating community of returning customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Sales/Stockroom Associate

Nike
09.2021 - 12.2022
  • Interact with hundreds of customers everyday. Serve as product knowledge resource for consumers and entry level associates.
  • Manage up to 1,500 units of apparel and footwear, by keeping track of inventory levels to ensure that there is enough inventory on hand to meet customer demand without having excess inventory on hand.
  • Communicate with departments and leads so that they're aware of products available.
  • Assist leads in training entry level associates.
  • Managed timely and effective replacement of damaged or missing products.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.

Carpet Cleaner/Assistant

Carpet Cleaning and Upholstery
06.2018 - 08.2020
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Drive van to job sites which can be 3 to 10 apartments day.
  • Once at job site, prepare van with correct chemicals for job. Carry up to 50 pounds of equipment to apartment.
  • Familiarize myself with machine and understand all components in case of malfunction.
  • Provided exceptional service for each customer to achieve complete satisfaction and increased customer relations

Sales Associate

Carmax
08.2019 - 12.2019
  • Develop buyers by maintaining rapport with previous customers, suggesting trade-ins, greeting drop-ins, and responding to inquiries.
  • Understand variety of all makes and models by studying characteristics, capabilities, and features.
  • Demonstrate automobiles (up to 5 for each customer) by explaining characteristics, capabilities, features, taking test drives and explaining warranties and services.
  • Close sales by overcoming objections, explaining provisions, and offering warranties, services, and financing.
  • Completed registration paperwork and sales documentation.

Education

High School Diploma -

James Logan High School
Union City, CA
07.2017

Skills

  • Guest Relations
  • Sales Expertise
  • Storage Organization
  • Goal-Driven
  • Sales Expertise Suggestive Selling

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Specialist

Apple
08.2024 - Current

Sales/Stock Associate

Nice Kicks
05.2023 - Current

Barista

Ice N Tea
12.2022 - 05.2023

Sales/Stockroom Associate

Nike
09.2021 - 12.2022

Sales Associate

Carmax
08.2019 - 12.2019

Carpet Cleaner/Assistant

Carpet Cleaning and Upholstery
06.2018 - 08.2020

High School Diploma -

James Logan High School
Kristian Peralta