At Williamsburg Chrysler Jeep Dodge, I am a Vehicle Technician, leveraging troubleshooting skills and customer service to enhance vehicle performance and client satisfaction. My proactive approach to maintenance and repairs, combined with effective communication, significantly improved shop efficiency and safety, showcasing my commitment to excellence and teamwork. I enjoy working with my colleagues and putting our brains together to figure out a problem and how to fix it. I really enjoy being hands on and trying new things and being able to help people out.
Overview
2
2
years of professional experience
Work History
Vehicle Technician
Williamsburg Chrysler Jeep Dodge
12.2022 - Current
Collaborated with team members to complete complex repairs, resulting in successful resolutions for clients.
Contributed to a safe work environment by adhering to established safety protocols and procedures during all repair processes.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Performed routine maintenance tasks to ensure optimal vehicle functionality and longevity for customers.
Increased shop efficiency by effectively managing work orders, prioritizing tasks, and maintaining a clean workspace.
Reduced repair times with proficient use of diagnostic tools and equipment for accurate problem identification.
Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Utilized special alignment equipment and wheel-balancing machines to align wheels and steering.
Repaired and replaced worn and damaged components.
Exceeded customer expectations through exceptional communication skills, explaining complex repair processes in easily understandable terms.
Enhanced customer satisfaction by providing timely and efficient maintenance services for their vehicles.
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