Kristian Portillo
Accokeek,MD
Summary
Dedicated grocery team member with expertise in customer service, team collaboration, and product knowledge. Committed to enhancing customer experiences and supporting team success in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Grocery Team Member/ Grocery Aprentince
WholeFoods
Alexandria, South Dakota
08.2025 - Current
- Graduated from the Grocery Apprentice program in August of 2025.
- I broadened my grocery knowledge on merchandising, shopping pattern analysis, managing stock levels, hot spots, and department layout fundamentals. (What attracts customers, how to anchor them, and how to sell/market our products with intention while increasing customer growth.)
- Learned to understand how planograms and retail execution planners are used to increase or generate sales.
- Learned how to maximize customer service by fully understanding exclusive brand matching, information panels, ingredient quality standards, certification, and marketing claims, and applying that knowledge to customers whenever needed.
- Trained new team members on detailed department processes, food safety hazards, and my advanced product knowledge.
Grocery Team Member
WholeFoods
- Has worked in all grocery team member roles, such as frozen, dairy, and dry grocery. (including morning, mid-closing, and overnight shifts)
- Assisted TL with monthly changeovers by changing/building endcaps, product resets, holiday transitions, and following the planogram.
- Assisted the team leader and buyers by executing tasks such as cycle counts, daily audits, daily shrink, and store/Amazon inventory.
- Learned how to complete inventory days efficiently.
- Served as the go-to team member and point of contact during shifts to support team flow and task prioritization when the team leader or buyers are not available.
- Stocked products and displays on the sales floor daily with care.
- Continuously worked on backstock and skyshelves to make sure there's no product buildup.
- Began knowledge of grocery products and placements.
- I grew my passion for whole foods culture and how to cooperate with customers, leaders, the store, and my grocery team/family.
Education
High School Diploma -
Mount Vernon Highschool
8515 Old Mt Vernon Rd, Alexandria, VA 2230906-2023
Skills
- Adaptable, flexible
- Team-oriented, collaborative
- Critical thinking, problem solving
- Trustworthy, patient
- Communicative, emotionally intelligent
- Resilient, self-driven
Timeline
Grocery Team Member/ Grocery Aprentince
WholeFoods
08.2025 - Current
Grocery Team Member
WholeFoods
High School Diploma -
Mount Vernon Highschool