KRISTIAN SHELTON
MILWAUKIE,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
World Mission Society Church Of God
Portland, OR
08.2016 - Current
- Construction: flooring, electrical, remodel, ventilation, framing.
- Low Voltage Electrical: sound system troubleshooting, security camera instillation/troubleshooting, RF blocking.
- Public speaking: Teaching groups of various sizes in person or via Zoom, develop and display presentations via MS PowerPoint, Google slides
- Media Projects: Using a professional camera to produce photo/video content to be assembled and gathered via Adobe Suite applications for final production.
- Conversational Spanish: Speaking with various people of different national backgrounds in order to teach or work alongside with them.
Customer Support Manager
ECD
Portland, OR
05.2021 - 04.2023
- Typically produced 15 times the daily cost of business
- Receive technical support calls and emails
- troubleshoot hardware issues
- troubleshoot software issues
- Calibrate instruments
- Use a multimeter
- repair/ refurbish damaged devices
- assemble product to assist the manufacturing department
- Perform company training
- traveling for installations
- tig-welding • soldering
- Reading schematics
IT Support Specialist
Emergency Tooth Doctor - Beaverton
Beaverton, OR
04.2019 - 05.2021
- Responding to all requests for computer, printer and network errors
- Troubleshooting software issues
- Configuring system preferences
- Rewiring networks
- Setting up networks when new offices are acquired.
Education
Associate of Science - General Science
Portland Community College
Portland, ORSkills
- Project oversight
- Community service
- Team collaboration
- Customer service
- IT support
- Help desk
- Google Suite
- Technical support
- Construction
- SQL
- Continuous improvement
- Electrical Manufacturing
- Issue resolution
- Equipment maintenance
- Information tracking
- Customer interaction
- Maintenance and repair
- Deadline compliance
- Quality control
- ISO 17025
- Troubleshooting and Diagnosing
- Application installations
- Hardware diagnostics
- Welding
Languages
English
Spanish
Certification
- Google IT Support Training - 2021
Timeline
Customer Support Manager
ECD
05.2021 - 04.2023
IT Support Specialist
Emergency Tooth Doctor - Beaverton
04.2019 - 05.2021
Volunteer
World Mission Society Church Of God
08.2016 - Current
Associate of Science - General Science
Portland Community College