Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KRISTIAN SHELTON

MILWAUKIE,Oregon

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Volunteer

World Mission Society Church Of God
Portland , OR
2016.08 - Current
  • Construction: flooring, electrical, remodel, ventilation, framing.
  • Low Voltage Electrical: sound system troubleshooting, security camera instillation/troubleshooting, RF blocking.
  • Public speaking: Teaching groups of various sizes in person or via Zoom, develop and display presentations via MS PowerPoint, Google slides
  • Media Projects: Using a professional camera to produce photo/video content to be assembled and gathered via Adobe Suite applications for final production.
  • Conversational Spanish: Speaking with various people of different national backgrounds in order to teach or work alongside with them.

Customer Support Manager

ECD
Portland , OR
2021.05 - 2023.04
  • Typically produced 15 times the daily cost of business
  • Receive technical support calls and emails
  • troubleshoot hardware issues
  • troubleshoot software issues
  • Calibrate instruments
  • Use a multimeter
  • repair/ refurbish damaged devices
  • assemble product to assist the manufacturing department
  • Perform company training
  • traveling for installations
  • tig-welding • soldering
  • Reading schematics

IT Support Specialist

Emergency Tooth Doctor - Beaverton
Beaverton , OR
2019.04 - 2021.05
  • Responding to all requests for computer, printer and network errors
  • Troubleshooting software issues
  • Configuring system preferences
  • Rewiring networks
  • Setting up networks when new offices are acquired.

Education

Associate of Science - General Science

Portland Community College
Portland, OR

Skills

  • Project oversight
  • Community service
  • Team collaboration
  • Customer service
  • IT support
  • Help desk
  • Google Suite
  • Technical support
  • Construction
  • SQL
  • Continuous improvement
  • Electrical Manufacturing
  • Issue resolution
  • Equipment maintenance
  • Information tracking
  • Customer interaction
  • Maintenance and repair
  • Deadline compliance
  • Quality control
  • ISO 17025
  • Troubleshooting and Diagnosing
  • Application installations
  • Hardware diagnostics
  • Welding

Languages

English
Spanish

Certification

  • Google IT Support Training - 2021

Timeline

Customer Support Manager

ECD
2021.05 - 2023.04

IT Support Specialist

Emergency Tooth Doctor - Beaverton
2019.04 - 2021.05

Volunteer

World Mission Society Church Of God
2016.08 - Current

Associate of Science - General Science

Portland Community College
  • Google IT Support Training - 2021
KRISTIAN SHELTON