Dedicated support staff with strong customer service and teamwork skills. Proven ability to maintain a positive environment while ensuring efficient operations in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Support Staff
Pieri Hospitality Group
Conshohocken, Pennsylvania
2024.11 - 2026.08
Fostered safe and efficient restaurant environment through proactive customer and coworker interactions.
Served food and drinks to customers promptly and accurately.
Provided timely assistance to team members during peak shifts to enhance service.
Restocked supplies to meet bartenders' and servers' needs efficiently.
Sustained cleanliness and organization in bar and restaurant areas to enhance customer experience.
Trained new staff on restaurant procedures and customer service excellence.
Participated in regular team meetings to align on projects and objectives.
Managed telephone inquiries, providing information and directing calls to appropriate personnel for quick resolution.
Music teacher
Self-employed
Fort Washington, Pennsylvania
2023.01 - 2025.09
Instructed students on music theory, composition, and performance techniques.
Designed engaging lesson plans that fostered student interest in diverse music styles and instruments.
Developed individualized learning strategies that enhanced student understanding and skill development.
Maintained a positive learning environment by providing encouragement and constructive feedback to support student growth.
Communicated with parents regarding student progress and class activities.