Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristiana Heningburg

Jackson,MS

Summary

Dynamic Shift Leader at TopGolf with a proven track record in team leadership and cash handling. Recognized for training new employees and fostering a collaborative environment. Committed to exceptional customer service and adept at problem-solving, ensuring a seamless experience for guests while maintaining safety and operational standards.

Overview

1
1
year of professional experience

Work History

Shift Leader

TopGolf
11.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Sales Associate

Shaggys Restaurant
05.2024 - 11.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Bachelor of Science - Social Work

University of Southern Mississippi
Hattiesburg, MS
04-2029

Ridgeland High School
Ridgeland, MS
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Training assistance
  • Customer service management
  • Team collaboration and leadership

Timeline

Shift Leader

TopGolf
11.2024 - Current

Sales Associate

Shaggys Restaurant
05.2024 - 11.2024

Bachelor of Science - Social Work

University of Southern Mississippi

Ridgeland High School

Similar Profiles

CREATE PROFILE
Kristiana Heningburg