Kristiana Makihele-Duelas
Salt Lake City
Summary
Bachelor of Social Work student at Liberty University seeking a field placement opportunity. Experienced in client communication, documentation, crisis response, community service, and administrative support. Passionate about serving children, families, and vulnerable populations through compassionate and ethical practices.
Overview
8
8
years of professional experience
Work History
HOA Admin
Talisker HOA
Kamas, UT
06.2025 - Current
- Communicate with residents to address concerns and provide support
- Maintain accurate records and documentation
- Handle sensitive information with confidentiality and professionalism
- Coordinate with residents, vendors, and staff to resolve issues
- Demonstrate strong organizational and problem-solving skills
Phlebomtimist
Grifols Plasma Center
West Valley City, UT
01.2025 - 06.2025
- Educate donors about the procedures and requirements
- Maintained confidentiality or personal and medical information
- Followed safety protocols and ethical standards
- Provided compassionate care in a healthcare setting
Concierge
Hyatt Regency
Salt Lake City, UT
04.2024 - 01.2025
- Assisted guests with needs, concerns, and resources
- Resolved conflicts professionally and effectively
- Provided customer service in a fast paced environment
- Maintained accurate records and reservation information
- Collaborated with team members to ensure positive outcomes
Security Officer
Frontline Security
Los Angeles, CA
10.2023 - 04.2024
- Responded calmly to situations
- De-escalated conflicts using effective communication skills
- Documented incidents and reports accurately
- Maintained safety and security within facilities and events
- Worked with staff and community members
Shipping and Receiving Clerk
Northern Air Maintenance Services
Anchorage, AK
10.2018 - 10.2023
- Maintained detailed records and inventory documentation
- Coordinated schedules and logistics with multiple departments and companies
- Demonstrated strong attention to detail and organization
- Worked with coworkers, vendors, and other partners
- Managed multiple responsibilities while meeting deadlines
Education
Bachelor of Science - Social Work
Liberty University
Lynchburg, VA05-2027
Skills
- Client advocacy
- Active Listening
- Crisis Response
- Documentation and Record Keeping
- Efficient under pressure
- Conflict resolution
- Professional communication
- Confidentiality and Ethics
- Microsoft knowledge
Affiliations
Chi Alpha: University of Alaska Anchorage (2020 - 2023)
Children's Service Society of Utah: Salt Lake City (Fall 2026)
Timeline
HOA Admin
Talisker HOA
06.2025 - Current
Phlebomtimist
Grifols Plasma Center
01.2025 - 06.2025
Concierge
Hyatt Regency
04.2024 - 01.2025
Security Officer
Frontline Security
10.2023 - 04.2024
Shipping and Receiving Clerk
Northern Air Maintenance Services
10.2018 - 10.2023
Bachelor of Science - Social Work
Liberty University