Kristie Chilcott
Temecula,CA
Summary
Dynamic and versatile professional with a proven track record at Salon Incognito, enhancing client satisfaction through expert hair styling techniques and exceptional customer service. Skilled in bookkeeping and relationship management, I have successfully increased salon revenue and built a loyal clientele. Licensed Cosmetologist with a knack for quick learning and a focus on results.
Overview
10
10
years of professional experience
Work History
Hairstylist
Self-employeed
12.2021 - 03.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Hairstylist
Salon Incognito
04.2018 - 10.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
VIP Cocktail Server
Coach House Music Hall
06.2014 - 02.2016
- Anticipated guests'' needs proactively while providing attentive yet discreet service in line with their expectations.
- Provided constructive feedback on ways to improve processes or offerings based on personal observations or guest input.
- Implemented upselling strategies that contributed significantly to overall sales growth.
- Served as a point of contact for guests, addressing concerns promptly and professionally.
Accountant Assistant
We Do Mail
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Answered phone calls regarding financial matters such as payments due.
- Communicated with suppliers to reconcile invoice payments.
- Documented business expenses and sales.
Education
Barbering And Cosmetology - Barber And Cosmetology
Toni& Guy Hairdressing Academy, CA
Skills
- Bank Reconciliation
- Bookkeeping
- Staff Management
- Invoice Processing
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Relationship building and management
- [State] Licensed Cosmetologist
Timeline
Hairstylist
Self-employeed
12.2021 - 03.2024
Hairstylist
Salon Incognito
04.2018 - 10.2020
VIP Cocktail Server
Coach House Music Hall
06.2014 - 02.2016
Accountant Assistant
We Do Mail
Barbering And Cosmetology - Barber And Cosmetology
Toni& Guy Hairdressing Academy, CA
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