Kristie Edelman
Summary
My background reflects 27 years of experience as a massage therapist, providing the highest levels of spa services and client. I have excellent communication skills in maintaining rapport and empathy among clients, coworkers, and leadership. You will that find my abilities to maintain an exceptional level of service, in a high-volume, luxury spa environment will be a benefit to your company
Licensed by The Nevada Board of Massage Therapy
License #NVMT.1019
Overview
25
25
years of professional experience
Work History
Massage Therapist
Lapis And Oak
Henderson, NV
11.2022 - Current
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Increased client satisfaction and retention by establishing strong rapport through attentive listening and empathetic communication.
- Opened an expansion spa, at Dragon Ridge Country Club, conducting community outreach and events to promote the spa services and benefits.
Licensed Massage Therapist
Wynn Las Vegas
Las Vegas, NV
10.2007 - 08.2022
- Expertly provided and maintained Forbes Five-Star standards of customer service,
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Lead Licensed Massage Therapist
Mandalay Bay
Las Vegas, NV
05.1999 - 06.2007
- Developed a loyal clientele base by establishing strong rapport with clients and consistently delivering high-quality services.
- Mentored junior therapists in proper techniques and best practices, fostering a culture of continuous learning within the team.
- Performed the full range of massage modalities, including Swedish, deep tissue, aromatherapy, hot stone treatment, and a variety of body treatment.
Education
Certified And Licensed Massage Therapist - Massage Therapy
Dahan School of Massage
Las Vegas, NV1997
High School Diploma -
Chaparral High School
Las Vegas, NV06.1986
Skills
- Ability to work in a high-volume, upscale spa environment
- Trained in various product lines
- Deep Tissue Massage
- Swedish Massage
- Body Treatments
- Hot Stone Massage
- Aroma Therapy
- Continuing education
- Customer Service
Timeline
Massage Therapist
Lapis And Oak
11.2022 - Current
Licensed Massage Therapist
Wynn Las Vegas
10.2007 - 08.2022
Lead Licensed Massage Therapist
Mandalay Bay
05.1999 - 06.2007
Certified And Licensed Massage Therapist - Massage Therapy
Dahan School of Massage
High School Diploma -
Chaparral High School