KRISTEN FLEMING
Alpharetta,GA
Summary
Fourth-year student in the Terry College of Business at the University of Georgia with in-depth knowledge in branding, social media account management, and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Leader
Grace Fellowship Church
Bogart, GA
09.2020 - Current
- Established and maintained safe play environment for six children during COVID.
Server
Kona Grill
Alpharetta, GA
06.2020 - Current
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Team Member
Chick-fil-A
Windward, GA
01.2018 - Current
- Assisted customers by answering questions and fulfilling requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Marketing Director
Rockin' T Meadows
Milner, GA
06.2017 - Current
- Website creation and maintenance with Google Analytics code.
- Social media account management.
- Facebook and Instagram Ad Management.
- Manage on average 10 client emails per day.
Hospitality Intern
Chick-fil-A Windward Parkway
Alpharetta, GA
05.2019 - 08.2019
- Connected with restaurant guests by giving samples.
- Worked in the dining room to engage with customers.
- Ran social media accounts and advertised limited time summer menu items
Augusta National Golf Club
Augusta, GA
04.2018 - 04.2018
- Worked 2018 Master's Tournament in the South Village Shop.
- Interacted with and assisted patrons of the Masters 2018 Tournament.
Education
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University of North Georgia
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University of South Carolina - Columbia - Columbia, SC (Some College)
BBA - Marketing, the Terry College of Business
University of Georgia
05.2021
Skills
- Social media account management
- Website creation
- Customer service
- Marketing promotions
- Branding
- Time management
- Event planning
- Organization
- Communication
- Advertising
- Cash registers
- Clients
- POS
Certification
- Google Analytics for Beginners Certification
- Advanced Google Analytics Certification
- Google Analytics Individual Qualification
- Google Ads Search Certification
- Hootsuite Platform Certification
- Hootsuite Certification in Social Media Marketing
- Arch Ready Certificate of Professionalism
Affiliations
- Member, American Marketing Association, January 2020 to Current
- Campus Rep, Victoria’s Secret PINK, August 2019 to December 2019
Timeline
Preschool Leader
Grace Fellowship Church
09.2020 - Current
Server
Kona Grill
06.2020 - Current
Hospitality Intern
Chick-fil-A Windward Parkway
05.2019 - 08.2019
Augusta National Golf Club
04.2018 - 04.2018
Team Member
Chick-fil-A
01.2018 - Current
Marketing Director
Rockin' T Meadows
06.2017 - Current
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University of North Georgia
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University of South Carolina - Columbia - Columbia, SC (Some College)
BBA - Marketing, the Terry College of Business
University of Georgia
- Google Analytics for Beginners Certification
- Advanced Google Analytics Certification
- Google Analytics Individual Qualification
- Google Ads Search Certification
- Hootsuite Platform Certification
- Hootsuite Certification in Social Media Marketing
- Arch Ready Certificate of Professionalism
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