Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristie Galvan

Ontario,CA

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in teamwork and fulfillment processing. Proven ability to enhance operational efficiency and boost productivity by consistently meeting goals. Strong communicator and adaptable leader, dedicated to fostering a positive work environment while ensuring safety and quality standards are upheld.

Overview

20
20
years of professional experience

Work History

Fulfillment Associate

Amazon
10.2010 - Current
  • Assisted in the training of new fulfillment associates, by sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes and containers.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Coordinated efficient organization and palletizing of completed containers.
  • Pre-assembled containers to be easily selected by packing associates.

Membership Coordinator

Sam's Club
10.2010 - 02.2016
  • Maintained accurate records of memberships, ensuring timely renewals.
  • Maintained membership database, ensuring that all information was current and accurate.
  • Prepared marketing materials that would be sent out to members, which detailed new events, promotions, and activities that were coming up.
  • Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.

Assistant Manager

Lil Caesars
02.2006 - 03.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

General Studies

Don Antonio Lugo High School
Chino, CA
05-2004

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Team leadership
  • Product packaging
  • Excellent communication
  • Work prioritization
  • Material handling
  • Hazardous material disposal
  • Problem-solving
  • Palletizing
  • Fulfillment processing
  • Product labeling

Languages

Spanish
Limited Working

Timeline

Fulfillment Associate

Amazon
10.2010 - Current

Membership Coordinator

Sam's Club
10.2010 - 02.2016

Assistant Manager

Lil Caesars
02.2006 - 03.2008

General Studies

Don Antonio Lugo High School

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Kristie Galvan