Kristie Gill
Indianapolis
Summary
Professional with background in leadership and operational excellence, ready to drive strategic initiatives and streamline processes. Known for fostering team collaboration and delivering consistent results, adapting effectively to evolving demands. Expertise spans project management and strategic planning Possesses strong problem-solving abilities and proactive mindset, ensuring organizational goals are met efficiently and effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Director
Quality Preschool
04.2021 - Current
- Obtained CDA
- Led curriculum development initiatives to enhance educational quality and align with state standards.
- Trained and mentored teaching staff to improve classroom management and instructional strategies.
- Implemented assessment tools to monitor student progress and adapt teaching methods accordingly.
- Developed budget proposals to ensure resource allocation met educational priorities and operational needs.
- Streamlined administrative processes, improving efficiency in enrollment procedures and record-keeping systems.
- Coordinated professional development trainings focused on early childhood education best practices for staff improvement.
- Evaluated program effectiveness through data analysis, driving strategic decisions for curriculum enhancements.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Oversaw budget management, ensuring financial resources were allocated effectively to support strategic goals.
Eligibility Specialist
FSSA
10.2024 - 04.2025
- Evaluated eligibility for public assistance programs, ensuring compliance with federal and state regulations.
- Collaborated with clients to gather required documentation and assess individual needs for program enrollment.
- Streamlined application processes, enhancing efficiency in case management and reducing processing times.
- Trained new staff on eligibility determination protocols and software systems, fostering team development and consistency.
Return Processor
Full Beauty Brands
07.2020 - 10.2021
- Processed returned merchandise efficiently to ensure accurate inventory management.
- Coordinated with fulfillment teams to streamline return workflows and reduce processing time.
- Trained new staff on return procedures and system usage, enhancing team productivity.
Shift Manager
Wendys
06.2019 - 07.2020
- Held employees accountable to comply with store policies while proficiently and safety completing job duties including opening/closing procedures, bank deposits, supply management, labor assignments
- Ensured customer satisfaction using integrity of policy and procedures
- Supervised daily operations to ensure optimal service quality and efficiency.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Monitored inventory levels, ordering supplies to minimize shortages and waste.
- Maintained compliance with health and safety regulations, fostering a safe work environment.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Professional Experience Product Processor
Manpower
04.2019 - 07.2020
- Processed over-the-counter return packages
- Conducted quality inspections to maintain product standards and compliance.
- Operated production machinery to ensure efficient processing of products.
- Maintained accurate records of all processed items, ensuring seamless tracking and inventory management.
Home Health Aide
Help At Home
01.2019 - 04.2019
- Certified home aide
- Assisted clients with daily living activities to enhance quality of life.
- Provided companionship to clients, fostering emotional well-being and support.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Hazmat Returns Processor
Amazon Return Center
10.2018 - 01.2019
- Hazmat certified
- Unloaded, inspected, and stored damaged and returned products.
- Processed returned items efficiently, adhering to established protocols and timelines.
- Inspected products for damages, ensuring quality control before restocking inventory.
Step Up Lead/Inbound Field Training Specialist (FTS)
Geodis
04.2014 - 10.2018
- Lead inbound team in completing daily operations in absence of team lead in a efficient manner
- Managed and assisted with several projects: building transfers, opening locations, moving product
- Push safety and accuracy as inbound fundamental values
- Responsible for completing scheduling, assumption tracker and other daily reports
- Work across multiple shifts and functions to ensure the integrity of processes
- Ensured that inbound team members are trained to assist during peak season
- Certified machine operator
- Conducted hands-on training sessions to enhance team member skill sets and performance.
- Implemented onboarding processes to ensure new hires meet safety and compliance standards.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Quality Assurance Inspector
Caterpillar/Neovia
08.2011 - 04.2014
- Direct contact with customers to assist in inbound and outbound issues as necessary
- Conducted thorough inspections of products to ensure adherence to quality standards.
- Implemented process improvements that enhanced operational efficiency and reduced defects.
- Developed and maintained detailed documentation of inspection procedures and findings.
Shipping
The Mitchel Group
11.2010 - 08.2011
- Processed outbound orders accurately for LTL pick up
- Coordinated shipping schedules to optimize delivery timelines and reduce delays.
- Managed inventory levels to ensure accuracy in order fulfillment and stock availability.
- Oversaw loading procedures, ensuring compliance with safety regulations and protocols.
Product Processor
Stericycle
08.2007 - 06.2010
- Processed medical waste following safety protocols and regulatory guidelines.
- Conducted quality checks to maintain standards of service and compliance.
- Operated machinery for efficient waste treatment and disposal operations.
Mentor
White Castle
02.2006 - 10.2007
- Due to performance and leadership skills promoted to Mentor within 60 days
- Held employees accountable to comply with store policies while proficiently and safety completing job duties including opening/closing procedures, bank deposits, supply management, labor procedures
- Mentored team members in operational procedures and customer service excellence.
- Facilitated training sessions on food safety and hygiene standards.
- Guided new hires through onboarding processes.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Education
High School Diploma -
Emmerich Manual High School
Indianapolis, IN05-2007
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Business administration
- Staff development
- Regulatory compliance
- Operations management
- Financial administration
- Recruitment and hiring
- Business goals
- Problem-solving
- Organizational skills
- Computer skills
- Teamwork and collaboration
- Team leadership
Certification
- Certified CPR/First Aid
- CDA
Timeline
Eligibility Specialist
FSSA
10.2024 - 04.2025
Assistant Director
Quality Preschool
04.2021 - Current
Return Processor
Full Beauty Brands
07.2020 - 10.2021
Shift Manager
Wendys
06.2019 - 07.2020
Professional Experience Product Processor
Manpower
04.2019 - 07.2020
Home Health Aide
Help At Home
01.2019 - 04.2019
Hazmat Returns Processor
Amazon Return Center
10.2018 - 01.2019
Step Up Lead/Inbound Field Training Specialist (FTS)
Geodis
04.2014 - 10.2018
Quality Assurance Inspector
Caterpillar/Neovia
08.2011 - 04.2014
Shipping
The Mitchel Group
11.2010 - 08.2011
Product Processor
Stericycle
08.2007 - 06.2010
Mentor
White Castle
02.2006 - 10.2007
High School Diploma -
Emmerich Manual High School