Kristie Heslin
Spring Hill,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
License Full Specialist
Knichelle Skin & Nails
01.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Substitute Teacher
Kelly Educational Temporary Agency
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Warehouse worker
krogers
08.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Safety Associate & Recruiting
Schwend Inc
09.2014 - 07.2022
- Maintained accurate records of all workplace incidents, allowing for better tracking of trends and improvements over time.
- Increased employee awareness of safety procedures through regular communications, posters, and presentations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
License Full Specialist Full Specialist - Aesthetician & Nails
Benes Career Academy
New Port Richey, FL12.2023
High school diploma -
Brooksville Technical School
12.2007
Skills
- Microdermabrasion proficiency
- Sanitation Practices
- Body Treatments
- Eyelash extensions application
- Appointment Scheduling
- Continuing education
- Makeup artistry
- Skincare Analysis
- Customized Facials
- Chemical Peels Expertise
- Expert Waxing Techniques
- Problem-Solving
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Call center experience
- Complaint Handling
- Complaint resolution
- Microsoft Excel
- Client Relations
- Call Center Operations
Certification
- Certified Safety Professional
- Driver's License
- Nail Technician License, 01/01/24, 10/01/25
- Esthetician License, 02/01/24, 10/01/25
Additional Information
Just graduated from benes careee Academy with my license for full specialty, so I am licensed as an aesthetician and for nails.
Timeline
License Full Specialist
Knichelle Skin & Nails
01.2024 - Current
Substitute Teacher
Kelly Educational Temporary Agency
08.2023 - Current
Warehouse worker
krogers
08.2022 - 08.2023
Safety Associate & Recruiting
Schwend Inc
09.2014 - 07.2022
License Full Specialist Full Specialist - Aesthetician & Nails
Benes Career Academy
High school diploma -
Brooksville Technical School
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