Kristie Kuykendall
Dalton,GA
Summary
I am seeking a position with an employer that recognizes and appreciates my talent and experience, and that that will allow me excel through helping the company to achieve its own business goals and objectives. I am a sincere, loyal and dedicated individual who has a great deal of ambition. I have extensive experience in the home building industry, and have worked as a Staff Accountant / Payroll Administrator for a large, well-known contracting company. I thrive in an environment where I can contribute through with others in a team atmosphere to accomplish a common goal. I also work efficiently on my own, and can be highly productive in either structure.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Staff Accountant
ARAC Roof It Forward-Woodstock, GA
05.2022 - 08.2024
- Monitor and validate commission calculations, verify, and make corresponding journal entries calculating spreadsheets accordingly for payroll purposes
- Process approximately 50-100 payment transactions weekly, including checks, ACH payments, and credit card transactions
- Maintain accurate records of account receivable payments and accounts payable accurately in Salesforce to the specific job and in QuickBooks to the client account
- Daily entry of 60-70 material invoices from suppliers like Beacon and ABC Supply into Salesforce
- Execute payroll bi-weekly for approximately 75 employees, ensuring attention to detail and accuracy for different pay plans, including canvassers, sales, sales managers, and various job types like roofing and gutters
- Generate and manage cap sheets, commission spreadsheets, and payroll-related documents
- Manage the payment process for subcontractors, ensuring accuracy and compliance
- Manage and Maintaining a complete record of both General Liability and Workers Compensation Insurance for subcontractors
- Participate in creating and updating Standard Operating Procedures (SOPs) for accounting processes
- Ensure the job information in Salesforce matches QuickBooks exactly for seamless financial tracking
- Pulled all permitting and scheduled inspections for both Commercial and Residential jobs
- Submit all Pay Apps for all Commercial Jobs using both portals as well the G702 & G703 forms
- Assistant for Project Management to all Commercial jobs making sure payments were received in a timely manner
- Journal Entry and Bank Reconciliation
- Process customer deposits, rebates and other refund check
- Ensure timely and accurate release of vendor checks
- Set up new vendors
- ACH banking information
- Reconcile vendor statements.
- Verified hours worked for each employee before calculating wages and salaries
- Issued employees' wages via direct deposit or and paper check
- Calculated pay raises , shift payments, and overtime compensation
- Issued tax forms and completed I9 Verification and onboarding of all new employees
- Ensured compliance with relevant regulations according to state
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
Customer Service Representative/Accounting Assistant
US Cabinet Depot-Marietta, GA
09.2017 - 05.2023
- Customer Service via Phone and Email
- Warranty Claims
- Website Maintenance / Advertising
- Order Entry and Purchase Orders
- Scheduling and Phone Management of jobs and contractor
- Direct and Indirect Contact with Subcontractors and Dealers
- Advising Home Owners of knowledge of products offered
- Helping New Home Owners with selection such as carpet, cabinets and interior décor
- Accounts Payable and Receivable
- Billing and Invoicing
- Collections
- Shipping and Receiving
- Insurance Claims and Verification
- Reconciliation of accounts
- Deposits and Posting and Payment Reconciliation
- Journal Entries and Cost Coding via QuickBooks
- Data entry of sub contractor invoices
- Payroll for over 30 subcontractors
- Pulled permits with a variety of counties and states for installs.
- Verified hours worked for each employee before calculating wages and salaries
- Issued employees' wages via direct deposit or and paper check
- Calculated pay raises , shift payments, and overtime compensation
- Issued tax forms and completed I9 Verification and onboarding of all new employees
- Ensured compliance with relevant regulations according to state
Customer Service Specialist / Front Desk
CW Matthews Contracting Company Marietta-Marietta, GA
05.2001 - 08.2017
- Multi line Phone System
- Scheduling and Phone Management for Superior Employees
- Order Entry and Purchase Orders
- Collecting past due balances
- Account Payable and Receivable
- Greeting customers and visitors in a prompt, courteous and helpful manner
- Assist customers and non-customers (in person and over the phone) with all types of matters including but not limited to directions, paperwork, questions and ensuring the needs of the customer are met by direct or indirect means
- Invoicing and Receiving Orders
- Use of obtaining freight quotes and shipping orders.
- Verified hours worked for each employee before calculating wages and salaries
- Issued employees' wages via direct deposit or and paper check
- Calculated pay raises , shift payments, and overtime compensation
- Issued tax forms and completed I9 Verification and onboarding of all new employees
- Ensured compliance with relevant regulations according to state
Education
High School Diploma -
Cherokee High School
Canton, GASkills
- Customer Care
- Customer Service
- CSR
- Office Management (10 years)
- Customer Support
- Magento
- Multi-line Phone Systems
- NetSuite
- Accounts Payable
- Accounts Receivable
- Order Entry
- Salesforce
- E-Commerce
- QuickBooks
- Payroll
- Microsoft Outlook
- Data Entry
- WordPress
- CRM Software
- Email Marketing
- Web Development
- Oracle
- Financial services
- Allscripts
- MailChimp
- HTML5
- PHP
- Digital Marketing
- User Interface (UI)
- Communication skills
- Account management
- Organizational skills
- Dispatching
- Customer service
- Sales
- Accounting
- SAP
- Journal Entries
- Time management
- Bank Reconciliation
- General Ledger Accounting
- Balance Sheet Reconciliation
- Account Reconciliation
- Bookkeeping
- Sage
- ERP systems
- Monthly Account / Bank Reconciliation
- ADP Payroll System
- Spectrum -Stafflink Payroll System
- Monthly Journal Entries
Certification
- Driver's License
- Certified Bookkeeper
- Certified Notary Public
- OSHA 10PMP
Coreskillsets
- Leadership
- Organization
- Managing multiple priorities
- Decision making
- Applying good judgment
- Mentoring
- Excellent technical expertise in the areas of Microsoft Office; Excel, Outlook, Word, PowerPoint and Adobe
- Proficient in Allscripts Systems, Sales Force, Ship Station, QuickBooks, NetSuite, Smart WOS, WMS, Magento and maintain a current Notary Public
Assessments
- Verbal communication, Proficient, 01/01/23
- Scheduling, Proficient, 06/01/24
- Retail management, Proficient, 06/01/24
- Customer service, Proficient, 01/01/24
- Inside sales, Proficient, 01/01/23
- Attention to detail, Proficient, 09/01/22
- Customer focus & orientation, Proficient, 01/01/24
- Spreadsheets with Microsoft Excel, Proficient, 05/01/24
- Office manager, Proficient, 05/01/24
- Data entry: Attention to detail, Proficient, 05/01/24
- Bookkeeping, Proficient, 07/01/24
- Managing accounts in QuickBooks, Proficient, 07/01/24
- Bookkeeping, Proficient, 06/01/24
- Workplace safety, Proficient, 09/01/22
- Technical support, Proficient, 05/01/24
- Sales skills, Proficient, 04/01/23
- Managing accounts in QuickBooks, Proficient, 05/01/24
- Customer service, Proficient, 04/01/23
- Customer service fit, Proficient, 06/01/24
- Work style: Reliability, Proficient, 10/01/23
- Administrative assistant/receptionist, Proficient, 04/01/24
- Time management skills, Proficient, 06/01/24
- Administrative support professional fit, Proficient, 06/01/24
- Supervisory skills: Motivating & assessing employees, Proficient, 05/01/24
- Food service: Customer situations, Proficient, 06/01/24
Personal Information
Title: Staff Accountant / Office Manager
Timeline
Staff Accountant
ARAC Roof It Forward-Woodstock, GA
05.2022 - 08.2024
Customer Service Representative/Accounting Assistant
US Cabinet Depot-Marietta, GA
09.2017 - 05.2023
Customer Service Specialist / Front Desk
CW Matthews Contracting Company Marietta-Marietta, GA
05.2001 - 08.2017
High School Diploma -
Cherokee High School
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