Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Yosemite Gifts
06.2024 - 10.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Office Manager
Classic Property Management
09.2023 - 05.2024
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Assisted in organizing and overseeing assignments to drive operational excellence.
Business Owner
Two Sisters Janitorial Services
06.2006 - 12.2022
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Managed time efficiently in order to complete all tasks within deadlines.
Consulted with customers to assess needs and propose optimal solutions.
Massage Therapist
Chukchansi Gold Casino and Resort
05.2018 - 04.2021
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Proved successful working within tight deadlines and a fast-paced environment.
Property Manager
Mariposa Properties
05.2008 - 11.2010
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Completed final move-out walk-throughs with tenants to identify required repairs.
Introduced prospective tenants to types of units available and performed tours of premises.
Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
Facilitated successful acquisition and integration of new properties into management portfolio.
Conducted regular property inspections to preemptively identify and address maintenance needs.
Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Skilled at working independently and collaboratively in a team environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
School Counseling Intern at Yosemite Unified School District, Yosemite High SchoolSchool Counseling Intern at Yosemite Unified School District, Yosemite High School
Summer Marching Band Camp Music Coach at Yosemite Unified School District, Yosemite High SchoolSummer Marching Band Camp Music Coach at Yosemite Unified School District, Yosemite High School