Kristie McNeil
Wilson,NC
Summary
Compassionate social worker with a focus on case management and client advocacy. Proven ability to conduct developmental screenings and effectively manage caseloads to support at-risk children.
Overview
1
1
Certification
26
26
years of professional experience
Work History
CMARC Social Worker II
Johnston County Public Health Department
06.2021 - Current
- Care Manager for at-risk children ages 0 to 5 that is at-risk for poor health and/or development.
- Conducts home visits, maintains caseload, interviews and completes developmental screenings, sends referrals as deemed appropriate to community resources.
- Provides clothing, diapers, food, etc.
- Responds immediately to assist families in WIC.
- Liaison for Cambridge Place
- Maintained time stamped and up to date documentation in an electronic record system.
- Claims Reviews, met performance measures/data results
Income Maintenance Caseworker II
Johnston County Department of Social Services
06.2015 - 05.2021
- Process Food & Nutrition applications in a timely manner, verify information obtained via a number of sources.
- Review 30 day applications from intake unit to ensure all information is requested.
- Interview customers by taking applications via epass, intake and/or mail-in to determine their eligibility for Food and Nutrition Services.
- Register and key Family & Children Medicaid & Adult Applications as necessary.
Intern
Word Tabernacle REACH Center
01.2014 - 05.2014
- Interviewed individuals/families in financial crisis to determine eligibility for utilities, rent, medical and/or food assistance.
- Made referrals to other public and private agencies as deemed appropriate.
Legal Secretary
Ricci Law Firm
03.2013 - 12.2013
- Legal secretary in the area of disability claims, requested medical records from medical facilities, obtained updated information from the examiner at the North Carolina Disability Determination Section.
- Compiled information and forwarded to the appropriate attorney.
Income Maintenance Caseworker II
Wilson County Department Of Social Services
05.2003 - 10.2011
- Interviewed customers by taking applications to determine their eligibility for the food assistance program via applying of appropriate state/federal policies and procedures in a timely manner.
- Maintained a caseload that included clients receiving SSA disability and SSI.
- Verified information obtained via a number of sources; conducted home visits as necessary
- Attended and participated in training sessions, etc.
- Reviewed and updated the policy manual to maintain competency
Clerical Support, IMC Caseworker II
Action Staffing Group
10.2002 - 04.2003
- Performed a variety of clerical support duties for a number of agencies.
- Duties included: Reception, use of computer and other office equipment, answered switchboard
- Determined eligibility for the food assistance program
Reservation Agent
Midway Airlines
05.2001 - 08.2001
- Provided customer service via telephone by assisting customers with flight reservations, itinerary changes and problem resolution in a fast-paced, high volume environment.
- Ensured accuracy of reservation details to enhance customer satisfaction.
Secretary III
Wilson County Board of Education
10.2000 - 12.2000
- Performed a variety of clerical/administrative support duties including use of telephone, typewriter, computer, fax and other office machines.
- Created presentations with use of Powerpoint; downloaded information for internet
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
Bachelor of Science - Social Work
East Carolina University
Greenville, NC05-2014
Bachelor of Arts - Psychology
Winston-Salem State University
Winston-Salem, NC08-1999
Skills
- Case management
- Developmental screenings
- Client advocacy
- Referrals and networking
- Community resources
- Conflict resolution
- MS office
- Compassionate
Affiliations
Cambridge Place Liaison
Current Volunteer with Head Start Policy Council
Current missionary member
Formal Youth Advisor with St Rose Church
Formal Youth Choir Director
Certification
National Certified Car Seat Technician, Summer 2025-Present
Timeline
CMARC Social Worker II
Johnston County Public Health Department
06.2021 - Current
Income Maintenance Caseworker II
Johnston County Department of Social Services
06.2015 - 05.2021
Intern
Word Tabernacle REACH Center
01.2014 - 05.2014
Legal Secretary
Ricci Law Firm
03.2013 - 12.2013
Income Maintenance Caseworker II
Wilson County Department Of Social Services
05.2003 - 10.2011
Clerical Support, IMC Caseworker II
Action Staffing Group
10.2002 - 04.2003
Reservation Agent
Midway Airlines
05.2001 - 08.2001
Secretary III
Wilson County Board of Education
10.2000 - 12.2000
Bachelor of Science - Social Work
East Carolina University
Bachelor of Arts - Psychology
Winston-Salem State University